Innovative Hematology

Specialized blood disorder care

Laboratory Manager

Diagnostics & Laboratory ProfessionalsConfirmed live in the last 24 hours

Full-timeIndianapolis, IN, USANo salary listed

About the Job

Requirements

A minimum of a bachelor's degree in science, healthcare, or another related field is required.
A minimum of 3 years of experience in hematology/coagulation laboratory operations or 5 years of outpatient laboratory coordination experience is required.
Employees must enable multi-factor authentication through a personal smartphone or smart device to access IHI systems.
Knowledge of correct grammar, spelling, punctuation, medical terminology, anatomy, and physiology is required.
Knowledge of continuous quality improvement principles, practices, methods, and tools is required.
Knowledge of CLIA/CLIA Waiver, CAP, CDC, MASC, and WHF guidelines is required.
Knowledge of laboratory science and its application to the hematology-oncology specialty is required.
Knowledge of pain management and coordination of toxicology as they relate to patient pain contract requirements and Indiana's First Do No Harm legislation is required.

Responsibilities

Manage, direct, and supervise daily operations for the onsite laboratory and remote clinic lab services, ensuring compliance with regulatory requirements for specimen collection, processing, handling, and transport in coordination with each supported lab.
Invest in staff professional development to foster growth, competence, and engagement.
Serve as a cross-disciplinary resource for laboratory best practices and operational guidance.
Negotiate and coordinate pricing and service agreements with external laboratory vendors.
Collaborate with partner organizations on laboratory services, alignment, and strategic initiatives.
Research and identify opportunities for laboratory service expansion and improvement.
Partner across departments to ensure laboratory needs are met effectively and aligned with organizational goals.
Participate in staff supervision, performance evaluation, merit increases, and disciplinary action; evaluate staff and teams for continuous safety, quality, professional development, and process improvement.
Provide direct oversight and day-to-day leadership to the laboratory team to promote cohesion and effective team interactions across disciplines, efficient operations, and a positive patient experience and engagement.
Serve as a resource for the Laboratory Services Coordinator and Laboratory Services Client Liaison on provider and patient needs or lab concerns requiring escalation.
Establish and maintain relationships with first-line referral labs and other laboratories that support diagnostic testing for patient treatment and care.
Oversee updates to electronic medical record order modules, collection and handling guidelines, and requisitions; educate staff about modifications.
Collaborate with physicians and outside groups to coordinate diagnostic tools appropriate to patient needs.
Participate in system and clinic work groups focused on laboratory workflow development and scalability as the Center grows; revise workflows collaboratively as needed.
Assist leadership in establishing team-member-specific goals and participate in planning and facilitating assigned IHI goals.
Support patient and staff education and/or the Clinical Research department as needed.
Work closely with Nursing Leadership on clinic operational issues related to policy and procedure revisions, budget, resources, communication, and proactive quality improvement/process improvement development, implementation, and outcome evaluation.

Laboratory Manager

Innovative Hematology, Inc. · Indianapolis, United States · Full-time · Posted 2026-10-13

Workplace: on_site

Department: Clinic

Description

What You Will Do

The Laboratory Manager is responsible for the management, direction, and supervision of daily operations for both the onsite laboratory and remote clinic lab services. This role demonstrates strong knowledge of laboratory processes, procedures, and best practices, ensuring compliance with all regulatory requirements related to specimen collection, processing, handling, and transport in coordination with each supported lab.

Additional responsibilities include:

Invest in the professional development of staff, fostering growth, competence, and engagement
Serve as a cross-disciplinary resource for laboratory best practices and operational guidance
Negotiate and coordinate pricing and service agreements with external laboratory vendors
Collaborate with partner organizations on laboratory services, alignment, and strategic initiatives
Research and identify opportunities for laboratory service expansion and improvement
Partner across departments to ensure laboratory needs are effective met and aligned with organizational goals

The Opportunity

Participate in staff supervision, performance evaluation, merit increases and disciplinary action; evaluate staff and teams for continuous safety, quality, professional development and process improvement
Provide direct oversight and day-to-day leadership to the laboratory team to promote a sense of cohesiveness and effective team interactions across disciplines while promoting efficient operations and positive patient experience and engagement
Serve as a resource for the Laboratory Services Coordinator and Laboratory Services Client Liaison in reference to provider and patient needs or lab concerns which require escalation
Establish and maintain relationships with first line referral labs and other laboratories which support diagnostic testing for the treatment and care of patient population
Oversight of updates to EMR order modules, collection and handling guidelines, requisitions; educate staff as it relates to modifications
Collaborate with physicians and outside groups to coordinate diagnostic tools appropriate to patient needs
Participate in system and clinic work groups focused on laboratory workflow development and scalability as the Center grows; revise workflows collaboratively as needed
Assist leadership in establishing team member specific goals and participating in the planning and facilitation of IHI goals as assigned
Support patient & staff education and/or Clinical Research department as needed
Work closely with the Nursing Leadership on clinic operational issues related to revision of policy and procedure, budget, resources, communication, and proactive QI/PI development, implementation, and outcome evaluation

This is an on-site position open to residents of the State of Indiana, and requires daily presence at our Center in Indianapolis, IN. Minimal travel is required based on business or development needs.

Requirements

Minimum of Bachelor's degree in science, healthcare, or other related field required
Minimum of 3 years of experience in hematology/coagulation laboratory operations OR minimum of 5 years of outpatient laboratory coordination experience required
All IHI employees are expected to enable multi-factor authentication via their personal smart phone/smart device in order to access IHI systems as a requirement of the role.

Knowledge Requirements:

Correct grammar, spelling, punctuation and medical terminology, anatomy, and physiology
Knowledge of CQI principles, practices, methods, and tools
Knowledge of CLIA/CLIA Waiver, CAP, CDC, MASC, and WHF guidelines
Knowledge of laboratory science and its application to the hematology-oncology specialty
Knowledge of pain management and coordination of toxicology as it pertains to patient pain contract requirements and the Indiana "First Do No Harm" legislation

Benefits

Why join our team?

IHI is a not-for-profit program based in Indianapolis and offers a competitive salary and benefit package.

IHI is the only federally designated comprehensive hemophilia program in Indiana and serves the entire state through services available in Indianapolis and at outreach clinics.

IHI is a leader in hemophilia care, education and clinical research and has a dedicated on-site multidisciplinary staff to ensure availability of a wide range of required services.

IHI participates in national and international clinical research, including new infusion products and therapies, investigation of long-term outcomes, and the impact of associated conditions. The IHI research program provides patients access to new therapies, and an opportunity to improve care. Our center has more than 70 clinical research projects involving bleeding disorders, sickle cell disease, thrombosis and more.

Innovative Hematology Inc. is an Equal Opportunity Employer.

Apply

Apply at Innovative Hematology, Inc.

About the Company

Innovative Hematology

Specialized blood disorder care

Innovative Hematology is a nonprofit hematology care and research organization. It provides multidisciplinary care, education, research, and support for people with bleeding, clotting, and other blood disorders. Its programs serve patients, families, clinicians, researchers, and community partners involved in complex hematologic conditions. The organization brings physicians, nurses, pharmacists, social workers, laboratory and research teams, educators, and administrators into coordinated programs. Work spans clinical care, nursing, pharmacy, social work, research, laboratory, education, patient support, and administration.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Indianapolis, IN
Founded: 1998

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