Functional Support Specialist - HR/Payroll

Main Responsibilities:

• Provide timely and accurate response to customer requests.
• Analyze customer issues and requirements and facilitate solutions.
• Analyze business requirements and tailor software solutions using FreeBalance software.
• Learn and understand clients’ environment and assist with utilizing the product to the full potential.
• Act as primary support specialist contact for the client during deployment and post-implementation needs.
• Collaboratively develop and deliver functional training to clients.
• Provide support in proposals.
• Provide feedback to Sales, Product Management and Development on future product requirements based on interaction with clients.
• Develop new or modify existing custom solutions, including forms and reports.

Qualifications:

• Minimum University degree in Accounting or a related field such as Commerce, Business Administration, Financial Administration, with strong payroll and financial management experience.
• Minimum 4 years of Payroll experience and familiar with Human Resources systems.
• Human Resources or Financial designation (e.g., PCP, CPM, CMA, CGA, etc.) and work experience with a large national accounting firm or ERP firm is an asset.
• Experience working in the context of business process re-engineering and the introduction of large-scale IT systems.
• 3+ years of experience in ERP software implementation (desirable).
• Experience with ANSI SQL scripts and Jaspersoft iReports / Crystal Reports tools is a Plus.
• Previous working experience with Governments is considered an asset.
• Solid understanding of human resources, payroll, budget management and execution, accounting, cash management processes and procedures, particularly in the public sector.
• Understanding of Financial and Accounting processes and procedures in the Public Sector.
• Excellent interpersonal and communication (verbal and written) skills in English. Other languages considered as an asset.
• Candidate should be based in the Seychelles.