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Medtronic

Medical device maker advancing therapies

Principal Field Clinical Specialist - Mitral & Tricuspid

Clinical Research OperationsUpdated on Nov 6
Full-time$150k - $175k

About the Job

Requirements

  • A high school diploma or degree with at least 8 years of clinical support experience, such as field clinical specialist, clinical engineer, or relevant hospital experience; or an associate degree with at least 6 years of such experience; or a bachelor’s degree with at least 4 years; or an advanced degree with at least 2 years.
  • Ability to travel approximately 75%, including international travel and overnight stays.
  • Valid driver's license and active vehicle insurance; driving record will be reviewed.
  • Ability to work in cath labs or operating rooms with radiation exposure and potential exposure to infectious diseases and blood-borne pathogens.
  • Ability to work outside a typical Monday-to-Friday, 8:00 a.m.-to-5:00 p.m. schedule.
  • Ability to lift 20 pounds, sit and stand for 8 hours per day, wear a lead apron for extended periods, and use required personal protective equipment.
  • Ability to use computers and computed tomography reconstruction programming.
  • For baccalaureate degrees earned outside the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Responsibilities

  • Conduct on-site education and consulting.
  • Support field personnel in providing customer service and outcomes.
  • Partner with cross-functional teams to develop and execute enrollment plans.
  • Participate in conventions, forums, and meetings to increase product awareness.
  • Work with Therapy Development Management to provide customer case and education support.
  • Identify and facilitate growth opportunities with the Clinical Support Team.
  • Serve as a technical resource for a medical product or solution.
  • Assist with clinical study procedures, including preparation and case support for Intrepid TMVR/TTVR devices.
  • Provide technical support and troubleshoot devices and systems.
  • Support device suitability assessment and patient selection.
  • Provide comprehensive support using imaging modalities including echocardiography, angiography, and computed tomography.
  • Relay clinical-site product performance feedback for engineering designs or enhancements, support research and development in evaluating product concepts, and consider device modifications while serving as a technical resource between engineering and customers.
  • Develop and maintain customer relationships and enrollment support at assigned sites, using knowledge of center processes and resources.
  • Establish and maintain working relationships with principal investigators, research coordinators, operating room and catheterization laboratory staff, nursing units, decision-makers, and administrative staff.
  • Serve as the point of contact for assigned sites during patient screening and enrollment, supporting collection of required screening materials for review by the assigned committee or sponsor.
  • Coordinate communication between internal and external customers to facilitate product shipping and returns according to company policy.
  • Assist in developing and delivering physician training materials, including simulator and benchtop training, didactic sessions, case studies, and presentations at investigator and research coordinator meetings and other training events.
  • Educate and train customer sites, physicians, and hospital personnel on technical matters relating to products through individual training, in-service education, seminars, and symposiums; provide training and resources for procedure certification and activation.
  • Educate, mentor, and train internal employees as required.

Desired Qualifications

  • At least 3 years of structural heart industry field experience, such as TAVR, mitral, tricuspid, or LAAC therapies.
  • Experience with echocardiographic imaging of the mitral or tricuspid valve.
  • Experience using computed tomography segmentation and analysis software, such as 3Mensio.
  • Experience with trans-septal procedures, including TMVR, LAAC, or adjacent therapies.
  • Clinical research experience coordinating multicenter trials, or significant structural heart experience with established technical expertise and knowledge.
  • Experience presenting, writing, and teaching clinical and medical information.
  • Group presentation experience and hands-on experience with interventional or surgical cardiac procedures.
  • Clinical research experience in structural heart or other medical devices.
  • Experience coordinating multicenter cardiology trials.
  • Experience with Good Clinical Practice and/or regulatory compliance guidelines for clinical trials.
  • Proficiency in Microsoft Office applications, including Excel, PowerPoint, Word, and Microsoft Project or similar scheduling software, plus project management techniques and tools.

About the Company

Medtronic

Medical device maker advancing therapies

Medtronic develops medical devices that diagnose, monitor, and treat chronic diseases. Its products include implantables, sensors, and therapies used in cardiovascular care, diabetes management, and neurostimulation, working by interacting with the body to regulate or monitor physiological processes. The company differentiates itself through a long history of device development, strategic acquisitions like Covidien, and a broad, diversified portfolio across therapeutic areas. Its goal is to improve patients’ health outcomes by delivering integrated medical technologies and solutions for disease management.

Company size
10,001+
Company stage
IPO
Headquarters
Fridley, MN
Founded
1949

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