WNS

Global BPM and analytics services provider

Healthcare Specialist - Phrn

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeManila, Metro Manila, PhilippinesNo salary listedRemote

About the Job

Requirements

An active Professional Regulation Commission (PRC) license is required.
Two years of bedside or clinical experience are required.
Excellent communication skills are required.

Responsibilities

Make outbound calls to healthcare providers and accept inbound calls from them.
Answer questions about participation requirements, assist with registration and login, support assessment completion, and answer questions regarding scoring results.

Desired Qualifications

Six months of business process outsourcing (BPO) healthcare account experience is preferred.

Job Description

The Site CSR is primarily responsible for making outbound calls to and accepting inbound calls from healthcare providers to answer questions about the requirement to participate, assistance with registration and login, assessment completion and questions regarding scoring results.

Qualifications

Must have an active PRC License
2 years Bedside / Clinical experience
Preferably with 6 months BPO Healthcare Account experience
Excellent Communication skills

Additional Information

Benefits and Company Perks:

• Structured career path
• Growing and expanding team – more internal career progression opportunities for all
• Safe work environment
• Free HMO Coverage from Day 1, including your dependents
• Skills Training opportunities
• Paid Leaves
• Annual appraisal

About the Company

WNS

Global BPM and analytics services provider

WNS provides business process management and analytics services to large enterprises. It helps clients improve operational efficiency, customer experience, and decision-making by delivering end-to-end BPM, research and analytics, finance and accounting, and digital transformation support across industries such as insurance, banking, healthcare, travel, and manufacturing. The company combines domain expertise with technologies like artificial intelligence, machine learning, and advanced analytics to create custom, data-driven solutions. Delivery centers worldwide enable scalable, agile service delivery and access to specialized talent, while a digital-first approach focuses on automation, cognitive computing, and data insights. WNS aims to form long-term partnerships that deliver measurable business impact across the value chain.

Company size: 10,001+
Company stage: Acquired
Total funding: $3.3B
Headquarters: Mumbai, India
Founded: 1996

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