PALFINGER

Builds lifting equipment for land and sea

Service Sales Manager Panama

Field SalesUpdated on Nov 14

Full-timeNew Iberia, LA, USANo salary listed

About the Job

Requirements

A strong technical background, preferably within marine or offshore engineering environments.
Several years of relevant experience in the marine or offshore industry, with proven success in service or sales functions.
Demonstrated ability to deliver customer service and build long-term professional relationships.
Fluency in spoken and written English and Spanish.
Ability to work independently while contributing to a collaborative team culture.

Responsibilities

Identify, develop, and secure commercial opportunities by proactively selling spares, services, and upgrades through deep-selling and cross-selling, supporting sustainable business growth with a focus on the Panama Sales Area.
Establish and maintain customer relationships, acting as a trusted advisor to understand client needs, provide tailored solutions, and deliver professional support across service-related interactions.
Prepare, negotiate, and follow up on quotations and agreements, ensuring accurate pricing, timely execution, and alignment with performance targets, KPIs, and profitability goals.
Coordinate service and spares activities with the Service Coordination and Spares teams to optimize resource utilization, maximize revenue, and ensure high-quality, on-time service delivery in Panama.
Drive market development by acquiring new customers, monitoring the Panamanian marine and offshore market, and working closely with the Head of Sales, Service & Spares Selling to achieve annual objectives.

PALFINGER MARINE provides lifting and handling solutions as well as life-saving equipment for the maritime industry worldwide. Our success is driven by our people, who bring their expertise, ideas, and energy to our vision every day. We offer a dynamic environment with strong opportunities for personal and professional growth. Join our team and shape your career at PALFINGER

The Service Sales Manager drives the expansion of PALFINGER Marine’s Service and Spares business in Panama by developing new customer relationships and identifying and converting commercial opportunities. This role combines strategic market development with hands-on commercial execution to strengthen PALFINGER Marine’s presence and profitability in the Panamanian market and assigned regional area. You will coordinate between sales, service, and spares while developing opportunities across services, spare parts, and upgrades. Working closely with the Head of Sales, Service & Spares Selling, you will help achieve annual objectives while delivering professional support to customers.

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Your Responsibilities

Identify, develop, and secure commercial opportunities by proactively selling spares, services, and upgrades through deep-selling and cross-selling, supporting sustainable business growth with a focus on the Panama Sales Area.
Establish and maintain strong customer relationships, acting as a trusted advisor to understand client needs, provide tailored solutions, and deliver professional support across service-related interactions.
Prepare, negotiate, and follow up on quotations and agreements, ensuring accurate pricing, timely execution, and alignment with performance targets, KPIs, and profitability goals.
Coordinate service and spares activities with the Service Coordination and Spares teams to optimize resource utilization, maximize revenue, and ensure high-quality, on-time service delivery in Panama.
Drive market development by acquiring new customers, monitoring the Panamanian marine and offshore market, and working closely with the Head of Sales, Service & Spares Selling to achieve annual objectives.

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Your Qualifications

Strong technical background, preferably within marine or offshore engineering environments.
Several years of relevant experience in the marine or offshore industry, with proven success in service or sales functions.
Demonstrated ability to deliver exceptional customer service and build strong, long-term professional relationships.
Fluent in English and Spanish, both spoken and written.
Self-motivated, proactive, and able to work independently while contributing to a collaborative team culture.

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What We Offer

Comprehensive benefits package with flexible options.
Paid time off.
Opportunity for continuous learning and career growth.
An environment of respect, integrity, openness, inclusion, and support.

Curious about this position or want to learn more? Reach out.

About the Company

PALFINGER

Builds lifting equipment for land and sea

PALFINGER designs and manufactures lifting equipment for transport, construction, marine, and energy customers around the world. It turns customer requirements into complete working systems for specific applications, adapting cranes and handling equipment to the vehicles, vessels, and work sites where loads need to move. Its machinery lifts heavy materials, raises workers for access tasks, and handles cargo on land and at sea, with designs made for reliable, easy operation. Revenue comes from equipment sales and after-sales service, including installation and spare parts. Founded in 1932, the group is headquartered in Bergheim near Salzburg, Austria.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Bergheim, Austria
Founded: 1932

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