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IHG

Global hotel company

Banquet Server

Dining, Bar & Counter ServiceUpdated on Nov 11
Full-timeCalifornia, USA$20.26In-person

About the Job

Requirements

  • Previous banquet, catering, restaurant, or other food and beverage service experience is preferred, though not strictly required.
  • Ability to follow detailed service instructions, coordinate with a team, and maintain a calm, professional presence during high-volume events.
  • Clear communication skills, attention to detail, and sound judgment when responding to guest requests.
  • Food handler and responsible beverage service credentials are required when applicable to the assignment.
  • Availability to work a flexible schedule, including early mornings, evenings, weekends, and holidays.
  • Ability to stand and walk for extended periods and frequently bend, reach, and carry service items.
  • Ability to safely lift, carry, and balance loaded trays and move service supplies between kitchens, staging areas, and event spaces.
  • Ability to work in indoor and outdoor event spaces as assigned, including crowded rooms and during quick event turnarounds.

Responsibilities

  • Attend pre-event briefings and review assigned sections, menus, service timing, and special instructions from the banquet event order.
  • Prepare and inspect guest tables and service stations, ensuring linens, silverware, glassware, china, and place settings are clean, properly arranged, and consistent with event specifications.
  • Welcome guests and provide attentive service for plated meals, buffets, receptions, and coffee breaks; anticipate guest needs and respond discreetly to requests.
  • Coordinate with the Banquet Captain, culinary team, and fellow servers to deliver and clear courses in sequence, maintain service timing, and minimize interruptions during speeches or presentations.
  • Confirm dietary and allergy-related requests with the Banquet Captain and culinary team before serving, and verify that special meals reach the correct guests.
  • Serve beverages, including alcoholic beverages when assigned, in accordance with hotel procedures and responsible beverage service standards.
  • Maintain clean, organized service stations, replenish supplies throughout the event, and promptly report spills, breakage, or safety concerns.
  • Assist with event breakdown and room resets, return equipment, serviceware, and linens to designated areas, and complete assigned closing duties.

Desired Qualifications

  • Luxury hotel or fine dining experience is an asset.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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