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Teleperformance Spain

Runs multilingual customer support and sales services

Lead Prospector - Google Ads Products

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeBarcelona, Spain€21k - €24k

About the Job

Requirements

  • C2-level English proficiency.
  • At least 16 months of experience in digital advertising or market research, specifically within the UK market.
  • A Bachelor's degree in Marketing, Business, or a related field.
  • Comfort using spreadsheets to organize data and create simple reports.
  • Experience identifying market patterns and understanding small-business dynamics.
  • Experience using customer relationship management (CRM) systems and understanding their basic functions, including tracking customer interactions and updating records.
  • Familiarity with artificial intelligence tools and willingness to use them to enhance productivity.
  • General understanding of the diversity, cultural differences, predominant values, and business practices and etiquette of the UKI market.
  • Understanding of data privacy regulations and familiarity with relevant business laws and regulations in UKI countries.
  • Ability to identify potential leads using predefined criteria and available data.
  • Ability to use logical thinking and judgment to prioritize contacts and support sales efforts.
  • Ability to work independently on routine tasks, manage multiple tasks with moderate supervision, and seek guidance when needed.

Responsibilities

  • Prospect high-quality, policy-compliant leads for internal New Business Sales teams.
  • Assess company potential using provided guidelines and online tools.
  • Conduct eligibility checks with internal tools to ensure prospects qualify for acquisition.
  • Monitor industry news and trends to support timely prospecting.
  • Understand market seasonality and collaborate with sales programs to plan lead-sourcing areas according to sales team needs.
  • Deliver an agreed set of leads based on quarterly targets.
  • Provide weekly reporting and analysis of work in a presentable format.

Desired Qualifications

  • Systematically improve organizational processes to enhance efficiency, effectiveness, and quality.
  • Work effectively with others and share ideas and resources to achieve common goals.
  • Exchange information, ideas, and messages effectively through relevant channels and mediums.
  • Understand and manage one's own emotions and those of others to foster positive relationships.
  • Consider and appreciate diverse perspectives and ideas.
  • Evaluate information and arguments to make informed decisions based on data insights.
  • Approach problems and challenges with a focus on practical and effective solutions.
  • Apply innovation, creativity, risk-taking, and a proactive approach to problem-solving and identifying opportunities.

About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1989

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