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Full-Time

Manager – User Experience Research

Confirmed live in the last 24 hours

Wikimedia Foundation

Wikimedia Foundation

501-1,000 employees

Operates Wikipedia and free knowledge projects

Social Impact
Education

Compensation Overview

$120.8k - $189.8kAnnually

Mid, Senior

Remote in USA

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Product Management
Requirements
  • 3 or more years of experience directly managing, coaching and developing UX researchers with varying levels of seniority in a large, matrixed organization.
  • 3 or more years of experience working with senior leadership.
  • 5 or more years experience conducting or overseeing UX research in product-focused teams or organizations.
  • Experience working as a UX researcher, individual contributor or manager, overseeing human centered research projects that go beyond a limited number of languages, cultures, and geographies.
  • Track record of translating research into design and product.
  • Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Behavioral Economics, Linguistics, Psychology, Anthropology, or a related field.
  • Excellent oral and written communication skills in English, excellent at asynchronous communication.
Responsibilities
  • Building and managing a motivated, collaborative and high performing team of individuals from different disciplines, with varying seniority levels and responsibilities in a remote-first organization.
  • Identifying research opportunities and overseeing research that inform our product and technology teams in building the right products and features for the right users.
  • Acting as a trusted and strategic partner for leaders across the organization and supporting them in the adoption of research-based user-centered recommendations.
  • Lead and inform planning and strategy discussions through research by consolidating, analyzing, and synthesizing what is known about users, products, services and organizational needs.
  • Proposing and executing an annual plan for the team and managing the team’s budget.

The Wikimedia Foundation operates Wikipedia and other free knowledge projects, aiming to create a world where everyone can freely access and share knowledge. It provides a platform for users to read, contribute, and share content, while also supporting the volunteer communities that help maintain these projects. The foundation is different from competitors because it is a nonprofit organization that relies on donations from individuals and institutions, rather than advertising or commercial interests. Its goal is to ensure that all knowledge is freely available to everyone, fostering a collaborative environment for knowledge sharing.

Company Stage

Series C

Total Funding

$158.7M

Headquarters

San Francisco, California

Founded

2003

Growth & Insights
Headcount

6 month growth

17%

1 year growth

17%

2 year growth

17%
Simplify Jobs

Simplify's Take

What believers are saying

  • Working at Wikimedia Foundation offers the opportunity to contribute to one of the most visited websites globally, impacting millions of users daily.
  • The Foundation's focus on community and volunteer support provides a unique, mission-driven work environment.
  • Recent leadership appointments, including a new CEO and Chief Talent and Culture Officer, signal a fresh strategic direction and potential for organizational growth.

What critics are saying

  • The reliance on donations for funding can lead to financial instability, especially during economic downturns.
  • The open and editable nature of Wikipedia can lead to challenges in maintaining content accuracy and reliability.

What makes Wikimedia Foundation unique

  • Wikimedia Foundation operates the world's largest online encyclopedia, Wikipedia, which is entirely community-driven and free to access, unlike many other knowledge platforms that are subscription-based or ad-supported.
  • The Foundation's reliance on small individual donations rather than large corporate sponsorships ensures a high degree of independence and community trust.
  • Their commitment to open-source software and free knowledge advocacy sets them apart from other tech organizations that prioritize proprietary solutions.

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