O

One Of Us

Film and television visual effects studio

Pipeline TD

Full-Time
No salary listed
Mid
Bachelor's
Bengaluru, Karnataka, India
In Person
IT OperationsIT Service Desk & End User Support

About the job

Requirements
  • At least 3 years of experience in a pipeline, technical support, or technical artist role within VFX or animation production.
  • Strong proficiency in Python, including reading, debugging, fixing existing code, and writing new tools.
  • Hands-on experience supporting artists in Maya, Nuke, and Houdini.
  • Working knowledge of USD and its use in production workflows.
  • Strong familiarity with Linux environments, including the command line, shell scripting, and basic system troubleshooting.
  • Solid understanding of VFX production pipelines, including asset and shot workflows, publishing, versioning, and render farm submission.
  • A structured approach to troubleshooting, with the ability to isolate problems and communicate them clearly.
  • Excellent written and spoken English, with the confidence to support technical developers and non-technical artists across cultures and time zones.
Responsibilities
  • Provide first-line technical support to artists across multiple shows and departments, in person in Bangalore and remotely for London and Paris teams outside their core hours.
  • Triage, troubleshoot, and resolve pipeline, tool, and workflow issues, working primarily in Maya, Houdini, and Nuke.
  • Escalate issues that cannot be resolved with clear, reproducible reports, and hand over cleanly to colleagues in other time zones.
  • Manage and prioritize the support ticket queue, keeping artists and production informed of progress.
  • Identify recurring issues and root causes, and propose or build fixes, workarounds, and small tools to reduce support load.
  • Deploy, test, and verify pipeline releases and hotfixes in production, and help roll back safely when needed.
  • Write and maintain clear documentation, FAQs, and troubleshooting guides in the knowledge base.
  • Contribute to pipeline development under the guidance of the Head of Pipeline and Pipeline Leads, including coding, code reviews, and production testing.
Desired Qualifications
  • Experience with ShotGrid (Flow Production Tracking) and ShotGrid Toolkit.
  • Experience using PySide or PyQt to build or maintain artist-facing tools.
  • Experience with render farm management software such as Deadline, Tractor, or OpenCue.
  • Experience with ticketing and knowledge base tools such as Jira and Confluence.
  • Experience working in a multi-site environment.
  • Familiarity with version control such as Git and software engineering best practices.
  • A degree in Computer Science, Computer Graphics, or a related field.

About the company

One Of Us is a visual effects studio that contributes design and collaboration-driven visual effects for film and television. The company creates high-quality digital imagery to support storytelling, working on project-based contracts for major studios and networks. Its VFX work is delivered through a collaborative process that emphasizes bold, visually intelligent choices to enhance scenes such as those seen in projects like The Witcher, Pinocchio, and We Are Who We Are. One Of Us differentiates itself by its commitment to producing beautiful images and its ability to adapt to evolving filmmaking challenges, maintaining strong collaboration among its team. Its goal is to provide top-tier VFX that elevate storytelling and meet the needs of high-profile productions.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

2006

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Simplify Jobs

Simplify's Take

What believers are saying

  • May 2026 Escape Studios placements show hiring momentum and continued project demand.
  • Paris studio expansion supports larger bids and access to European tax-incentivized productions.
  • The Witcher Season 4 and Die My Love nomination keep top-tier pipeline visibility high.

What critics are saying

  • Basilic Fly Studio owns 70% since July 2024, concentrating control outside London leadership.
  • Project-based revenue leaves idle-capacity risk between tentpole deliveries, especially after seasonal TV wrap dates.
  • Paris and Bangalore expansion raises fixed costs; weak utilization turns growth into cash burn.

What makes One Of Us unique

  • Founded in 2004, One of Us pairs design-led VFX with collaborative client-facing execution.
  • June 2026 showreel highlights The Witcher Season 4, Troll 2, and Peaky Blinders: The Immortal Man.
  • BAFTA and Emmy wins from The Crown and The Witcher prove elite prestige credentials.

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Benefits

  • Health Insurance
  • Life Insurance
  • Hybrid Work Options

Growth & Insights

6 month growth

2%

1 year growth

2%

2 year growth

2%