Technical Lead

TXI is seeking a Technical Lead to deliver practical technical solutions that deliver measurable business value to clients

Building the right thing is as hard as building it right. Most products fail because they solve the wrong problem. We take a practical approach: embed integrated teams, understand the real need, then build something people actually use. 

We build AI-powered workflows that solve real operational problems. Our primary focus is industrial products and services, logistics and distribution, and rail and fleet operations, with selective work in digital health, biopharma, and other industries where the challenges and mission align.

As the Technical Lead, you will bridge the gap between complex technologies and real business needs by acting as a hands-on implementation specialist and a pre-sales technical expert. You'll collaborate with our demand team to help them understand and articulate emerging technologies--including AI--to potential clients, while also delivering billable technical solutions on client projects.

Who We Are

We’re a curious and humble group of people who are intentional about personal growth and supporting each other’s careers. We’re always looking for new skills, frameworks, and approaches to better understand complex problems and challenge our assumptions. And we’re constantly pushing ourselves to experiment, explore, and challenge assumptions. 

We bring that same passion for learning and growth to our clients by digging into their organizations, reframing their problem statements, and spending time with their users. This helps us move clients forward by building AI-powered workflows that support how their teams actually operate. 

What your days will look like, and what success will look like

It’s important to set the right expectations to promote your growth at TXI. The role will have a dynamic allocation of time between sales support and billable work, which will evolve as both you and our practice mature in building intelligent products:

• First 90 days: Focus primarily on learning TXI's business, understanding how we communicate our services, and engaging with early-stage opportunities and sales pursuits

• Project Involvement:

  • You may lead client projects from the discovery phase (typically 2-8 weeks) to implementation. You’ll be fully billable  during these engagements

  • For implementation projects, you may initially lead delivery with a co-tech lead if there is a need for you to transition out of the project sooner.

• Long-term Balance:

  • Primary focus will be on delivering pragmatic technical solutions with measurable outcomes

  •  Additionally, you’ll participate in top-of-funnel activities, sales/demand, and thought leadership

  • Billable expectations will be measured quarterly rather than weekly, with a target of up to full-time billable time per quarter once fully onboarded.

  • Your schedule will likely include periods of no billability, followed by periods of focused billable work

Success in this Role:

• Clients understand what they're buying and receive tangible value

• You maintain a healthy billable target when staffed on client projects

• The client solutions you implement can serve as case studies for future sales opportunities

• You contribute to the growth of our project revenue and capabilities

• You empower the demand team to confidently discuss technical solutions with clients

Within 1 month, you will

• Begin the company onboarding process and immerse yourself in TXI's culture, values, history, and client commitments

• Gain a comprehensive understanding of our integrated development process, tooling, frameworks, and project methodologies

• Learn from our cross-functional teams of designers, engineers, delivery managers, and strategists

• Develop insight into the full client experience, from product discovery through delivery

• Deepen your understanding of the employee-owner experience at TXI

Within 3 months, you will

• Complete your onboarding process

• Participate in your first TXI Quarterly with the entire organization

Within 6 to 12 months, you will

• Complete a comprehensive review with your manager

• Establish a balanced rhythm between client project delivery work and internal TXI initiatives

• Attend TXI in-person quarterly to meet many of your colleagues, including outside the office setting 

 Within 1 to 2 years, you will 

• Look back proudly on the projects and organizational changes you've inspired or directed, as well as the impact you have made across TXI

Some reasons why you might like working with us

We have been recognized for both our internal employee experience and for delivering a trusted customer experience. At TXI, we are intentional about the way we work and how we support both our team and our clients. 

1. We help shape the work, not just execute it. TXIers are involved early, helping understand the real problem, question assumptions, and determine what is worth building. We stay close to the work through delivery, so the ideas we shape become useful systems that operate in the real world. 

2. We care about DEIB (diversity, equity, inclusion, and belonging). To deliver the best solutions, we need as many bright and diverse minds in the room as possible, and we need to be able to learn from them once they’re there. That’s why we’re working to create an environment that’s inclusive for everyone. Learn more about our DEIB learnings, roadmap, and history.  

3. We work in a variety of industries and encourage our team members to explore new domains, solve different kinds of problems, and adopt new technologies. There is no getting bored in our portfolio. You’ll work across industrial products and services, logistics and distribution, rail and fleet operations, and select emerging industries like digital health and biopharma, and more. 

4. We work in integrated teams (and avoid staff augmentation). At TXI, we seek to bring all of the good ideas to the table so you learn from the talented teammates you regularly pair with. Product, design, and development regularly collaborate, and we are all listening to the same users. 

5. We are intentional about supporting each individual's growth. "Challenge and support each other" is a core value of the company, and we take that mission seriously.  That's why every employee has a personal learning & development budget and a bi-weekly conversation with their manager about their progress–We’ve even established pathways for team members to unlock extra professional development resources and mini-sabbaticals, ensuring your growth remains both significant and well-supported.

6. We believe that wellness and a sustainable pace deliver the best outcomes. We commit to being dedicated partners to our clients for a sustainable 35 hours per week. We don't require regular travel or client on-site time. Our team members enjoy flexible schedules with a remote-first working environment and discretionary time off because we respect that everyone has a life outside of work. 

7. We value transparency and open discussion. You will have a front-line view of the company's performance, risks and issues, finances, and budgets. With unique tools and facilitation techniques, we also regularly connect with each other and discuss topics as a company to guide our path forward. 

8. We build systems that matter. We advance the causes and goals of our partners and consistently deliver outcomes for them. See some examples below.

What We Make

For over two decades, we’ve partnered with clients across industries to research, design, and build products that make a real impact. Today, that increasingly means AI-powered workflows for companies running complex operations, especially those that make, move, or maintain things. Some examples of that impact include:

<> Transforming environmental monitoring from analog tools into a real-time platform trusted by 80,000 customers

<> Building mobile workflows that improve communication between dispatch teams and millions of truck drivers

<> Connecting scientific data so researchers can answer critical questions faster

<>Improving prediction of patient enrollment in global clinical trials for life-saving drugs through the integration of advanced analytics and digital innovation  

But the work is just one part of what makes TXI a rewarding place to be. We support each other’s interests—whether it’s volunteering, organizing meetups, speaking at industry events, or learning new techniques and technologies. If there's something you're passionate about, we want you to pursue it and teach it to the rest of us. Our company Brunch & Learns, Sticky Note Game, and regular practice meetings are just some of the ways we create space for sharing, learning, and professional development.

What We Offer

We believe in equitable pay. The salary range for this role is $150k - $195k USD. In addition to base compensation, we offer an annual bonus based on company performance as well as the following benefits, which are intended to take care of you (and the people you care about): 

Ownership through ESOP: As a 100% employee-owned firm, we provide company shares to every team member as a foundational retirement benefit.

• Premium medical coverage including a dedicated travel benefit for healthcare needs

• Flexible and paid time off to support your wellness

• Inclusive parental leave policy that applies equally to every TXI parent

• Support for major life events with 12 weeks of paid FMLA leave

• 401k savings program featuring an employer matching contribution

• Sustainable remote-first culture with very limited requirements for travel

• In-person company coworking weeks to foster deep team connections

• Stipends for continuous professional growth, home office setup, and green energy initiatives

Location

We have a remote-first environment at TXI–with distributed team members in the US, Canada, South America, and Europe who are working from home. We communicate and collaborate effectively in a remote environment with tools like Miro, Notion, Slack, and Zoom. We also prioritize virtual bonding and values such as inclusivity, autonomy, and trust while ensuring we take steps to foster positive interactions between employees. 

While we encourage asynchronous communication, we often work in pairs or in collaboration sessions, so it is important to have some core hours of overlap with our clients and fellow team members. Regardless of where you are living and working, we will get together in person and as a company several times a year to help build connections and foster relationships within our team. 

We take equity seriously.

TXI is proud to be an equal opportunity workplace and is committed to equal opportunity employment without regard to race, religion, color, gender (including gender identity, change of sex, and transgender status), sexual orientation, age, disability, ancestry, national origin, military or veteran status, marital status, genetic information, or any other characteristic protected by applicable law.