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OKX

Venture capital for blockchain startups

Legal Response Specialist

Customer SupportConfirmed live in the last 24 hours
Full-timeBudapest, HungaryIn-person

About the Job

Requirements

  • A degree in law, compliance, or a related field that demonstrates critical thinking is required.
  • Proficiency in English and at least one additional European Union language, spoken and written, is required.
  • Experience in a legal-related role or customer service is required.
  • Strong communication and writing skills and attention to detail are required.
  • Ability to work independently and collaboratively is required.
  • Ability to work in a fast-paced environment with changing priorities is required.
  • Ability to navigate difficult situations and remain calm under pressure is required.
  • Ability to find solutions and resolve issues is required.
  • Ability to manage multiple tasks and time effectively is required.
  • Ability to learn quickly and respond constructively to feedback is required.
  • Willingness to work rotating shifts is required.

Responsibilities

  • Respond to inquiries from legal authorities, law firms, legal representatives, and other relevant parties worldwide within stipulated timeframes while maintaining a high level of service.
  • Liaise with internal stakeholders, including compliance, risk, and customer service teams, to ensure queries are handled professionally and escalate matters when appropriate.
  • Maintain working knowledge of company products to communicate effectively with external stakeholders.
  • Build and maintain strong relationships with company partners and external stakeholders.
  • Escalate queries or unresolved issues that cannot be completed within agreed procedures to supervisors, as advised by operations management.
  • Support improvements to the team's function.
  • Manage or participate in projects as they arise.

Desired Qualifications

  • Working knowledge of customer relationship management tools.
  • Familiarity with the crypto or financial-technology industry and blockchain tracing.
  • Experience working with teams across global offices and time zones.

About the Company

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OKX

Venture capital for blockchain startups

OKX Ventures acts as the investment arm of the OKX cryptocurrency exchange, funding and supporting blockchain, DeFi, and Web3 projects. It invests across a wide range of areas—from infrastructure and middleware to applications and games—aiming to strengthen the crypto ecosystem. The firm provides capital and access to OKX’s network of partners and advisors to help portfolio companies grow and succeed. Notable holdings include Polygon, Solana, and Avalanche, reflecting a strategy focused on projects with potential to impact the crypto industry at large. OKX Ventures differentiates itself through its crypto-native perspective, extensive industry network, and active involvement in portfolio development, rather than just providing funding. Its goal is to identify promising projects and help them scale, contributing to a more robust and innovative blockchain ecosystem.

Company size
5,001-10,000
Company stage
Not listed
Total funding
$1.1B
Headquarters
Singapore, Singapore
Founded
2017

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