Customer and Partner Relations Apprentice
About the job
- Candidates must hold a BAC+2 and want to prepare a BAC+3-level commercial qualification.
- Candidates must have customer-relations skills.
- Candidates must demonstrate adaptability.
- Candidates must have organizational ability and a strong sense of priorities.
- Candidates must be able to work in a team.
- Candidates must demonstrate autonomy.
- Candidates must be adaptable to change.
- Respond to end customers' warranty-claim requests.
- Assist beneficiaries in finding suitable repair solutions.
- Identify partner repairers according to time, cost, and quality criteria.
- Analyze technical files, including estimates and diagnostics, using the company's artificial-intelligence tool.
- Negotiate repair costs with partner garages.
- Write clear, well-supported summaries for customer validation.
- Participate in the continuous improvement of tools, scripts, and procedures.
- Contribute to monitoring performance and reporting for after-sales service activities.
About the company
Galileo Global Education operates an international higher-education group that offers programs in applied arts, design, communication, and management through a network of 54 schools across 91 campuses in 13 countries. Students enroll at partner schools and campuses where practical, career-oriented curricula, hands-on training, internships, and industry connections help prepare them for the workforce; tuition and related services fund these programs. The company differentiates itself with a broad international footprint and a portfolio of branded, prestigious institutions that deliver consistent curricula and documented job placement outcomes across multiple countries. Its goal is to provide accessible, career-focused higher education across creative and management fields by leveraging its international network to offer recognized credentials and strong post-graduation employment prospects.
Company Size
10,001+
Company Stage
Acquired
Total Funding
N/A
Headquarters
Paris, France
Founded
2007
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Simplify's Take
What believers are saying
- June 2026 headquarters consolidation should lower friction and improve group coordination.
- Delta campus opened in September 2026, adding 3,600 students and fresh tuition capacity.
- Corndel's 2025 acquisition expands UK vocational training and deepens Galileo's enterprise-linked education mix.
What critics are saying
- S&P kept Galileo at B in 2025, citing 7.0x adjusted debt-to-EBITDA.
- Regent's restructuring already cut professional services after Galileo's acquisition, signaling integration pain.
- If student demand weakens again in 2026, leverage stays strained and covenant risk rises.
What makes Galileo Global Education unique
- 2026 Delta campus unites six Paris schools on one 20,000m² site.
- Galileo spans 65 schools and universities across 20 markets, not one geography.
- Its portfolio blends art, design, business, and tech, creating cross-enrollment advantages.
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Benefits
Health Insurance
Meal Benefits
Commuter Benefits