Beverage Server - Casino Bars

The Beverage Server at Caesars New Orleans Casino provides fast, friendly and courteous service to every guest, every time, while taking and serving cocktail orders.

• High school diploma or equivalent (GED) required.
• Must be at least 21 years of age.
• Previous beverage service, hospitality, or food and beverage experience preferred.
• Previous experience providing exceptional guest service in a fast-paced environment preferred.
• Knowledge of beverage service standards, cocktail ingredients, and tray service preferred.
• Ability to accurately handle cash transactions, make change, and process guest charges.
• Ability to safely carry and serve beverage trays weighing up to 15 pounds.
• Strong mathematical skills, including the ability to perform basic addition and subtraction.
• Excellent guest service, interpersonal, and communication skills
• Ability to work effectively in a team-oriented environment and maintain composure during high-volume periods.
• Ability to stand, walk, and remain mobile for extended periods, including shifts lasting up to four hours without a break.
• Must maintain a professional, polished, and well-groomed appearance in accordance with company standards.
• Demonstrated ability to build positive working relationships with guests and team members.

Additional Requirements:

• Must be able to maneuver to all areas of the casino.
• Must be able to constantly lift and carry up to 15 pounds.
• Must be able to frequently reach above and below the shoulder.
• Must be able to continuously and quickly maneuver around assigned areas for an entire shift.
• Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.).  Must be able to stoop, bend and twist when serving cocktails.
• Must be able to garnish drinks appropriately. Must be able to tolerate area containing secondary smoke.
• Must be able to work at a fast pace and in stressful situations.  Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.

GAMING PERMIT: N/A

• Provides beverage service to casino guests in designated gaming areas.
• Provides prompt, courteous beverage refreshment service to casino guests.
• Presents the drink order to the bartender and writes the check properly while waiting for drinks to be made.
• Presents the drinks to the guest, presents the check to the guest, accepts payment and gives change when necessary.  Maintains a clean station at all times.
• Maintains accountability for all complimentary charges and cash receipts where applicable.
• Provides a great experience for every guest, every time, through courteous interaction.
• Keeps informed of continually changing promotional beverages, events and services.
• Acts as a role model and always presents oneself as a credit to Caesars and encourages others to do the same.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.