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First West Credit Union

Member-owned financial co-operative providing banking

Director, Oracle ERP Product Management

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-time$120k - $153.8k

About the Job

Requirements

  • A bachelor's degree in information technology or a relevant field is required.
  • At least 8 years of progressive experience in ERP engineering, technology leadership, and/or product management, with significant ERP experience, preferably Oracle and financial services.
  • Significant experience establishing ERP strategy, governance, engineering standards, and operational practices across multiple teams or technology domains.
  • A proven track record developing and executing ERP product strategies and roadmaps, leading complex integrations and major platform transformations, and managing strategic vendor relationships.
  • Demonstrated experience providing technology leadership within a complex, regulated operating environment.
  • Advanced communication and interpersonal skills to provide strategic advice, direction, and guidance to senior business leaders and establish alignment across complex stakeholder groups.
  • Advanced strategic thinking, analytical, problem-solving, and decision-making skills to evaluate complex technical environments.
  • Ability to influence platform, architecture, development, operations, and delivery teams to adopt, establish, and continuously improve engineering and product management practices.
  • Negotiation abilities to work effectively with Oracle, strategic technology partners, suppliers, and industry groups as an organizational representative and technology leader.
  • Ability to lead through ambiguity, manage competing priorities, and make informed decisions involving material business, technology, operational, and risk considerations.
  • Expert knowledge of information technology concepts, theories, practices, and techniques, with emphasis on ERP, technology, and related product management.
  • Expertise in ERP configuration, testing strategies, and ERP management and operations.
  • Advanced knowledge of relevant regulatory requirements and governing practices and principles.
  • Financial and business acumen to establish investment priorities, evaluate technology options, and align platform strategy with organizational objectives.
  • Strong understanding of generative AI, AI-driven operations, automation, and their responsible application in enterprise technology contexts.
  • Ability to translate complex technology concepts and risks into clear recommendations for senior and executive audiences.
  • Ability to travel overnight occasionally, up to six times per year.
  • Understanding of risk and risk ownership, including adherence to policies and procedures.

Responsibilities

  • Provide leadership and direction for Oracle technology, product management, operations, and support functions.
  • Establish long-term priorities and operating models that optimize service delivery in alignment with IT strategies, enterprise architecture, and business plans through DevOps practices, AI-driven operations, automation, streamlined processes, and defined service levels.
  • Oversee workforce planning, professional development, performance management, and development of ERP capabilities needed for current and future organizational needs.
  • Establish and govern enterprise-wide ERP configuration standards for configuration, scripting, testing, quality gates, and documentation.
  • Oversee adoption by IT teams and strategic partners of quality SDLC processes, engineering practices, operational controls, and performance metrics.
  • Establish governance mechanisms to monitor adherence, manage exceptions, and drive continuous improvement across internal teams and outsourced development and support partners.
  • Own the technical product roadmap for Oracle ERP, including requirements governance, investment prioritization, platform evolution, vendor and partner planning, lifecycle management, and technical debt.
  • Provide strategic direction for major upgrades, integrations, and sustainment initiatives, and guide solution analyses, investment recommendations, and business cases.
  • Manage the portfolio of platform and module upgrades and application enhancements, ensuring quality and efficient execution.
  • Oversee pilot implementations of new capabilities through full-scale rollouts.
  • Oversee effective use of generative AI tools for Oracle operations.
  • Provide strategic leadership for the Oracle technology team and influence organization-wide Oracle priorities and outcomes.
  • Lead and guide cross-functional stakeholders across Finance, HR, Treasury, Risk, Technology, Security, Compliance, and the business, establishing alignment and governance across competing priorities.
  • Provide enterprise-level direction on Oracle priorities, including data and AI considerations, and align stakeholders to operationalize the Oracle platform and achieve business outcomes.
  • Provide leadership and oversight for technology risk, security, regulatory compliance, and audit requirements across the Oracle ERP environment.
  • Ensure product strategies, engineering standards, architecture, and operational practices incorporate identity, privacy, cybersecurity, resiliency, quality, change management, and appropriate risk controls.
  • Maintain awareness of relevant regulatory guidelines, including OSFI and CDIC requirements affecting Oracle platforms and related business functions.
  • Build relationships with senior IT and business leaders, Oracle, strategic technology partners, suppliers, and industry groups.
  • Communicate direction, standards, and technical decisions to technical and non-technical audiences.
  • Oversee ERP design, as-built, operational, architecture, and run documentation to ensure consistency and alignment with enterprise standards.

Desired Qualifications

  • Significant ERP experience, preferably with Oracle and financial services.

About the Company

First West Credit Union

Member-owned financial co-operative providing banking

First West Credit Union is a member-owned Canadian financial co-operative offering traditional banking and wealth management through local brands Island Savings, Envision Financial, Valley First, and Enderby & District Financial. Members access everyday banking, loans, and financial planning via branch networks and teams of financial advisors. It differentiates itself by staying ultra-local through a multi-brand cooperative model that pools resources while keeping a local-first focus and active community involvement. Its goal is to help members, employees, and communities flourish by supporting sustainable local growth and redefining banking as cooperative and community-driven.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Langley, Canada
Founded
1946

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