Intetics

Custom software development and AI-enabled outsourcing

Junior/Middle DevOps Engineer - Monitoring Support

Site Reliability EngineeringPosted on Nov 12

Full-timeRemote in PhilippinesNo salary listed

About the Job

Requirements

Junior- to middle-level experience in DevOps, Site Reliability Engineering, Linux administration, cloud operations, or infrastructure/production support is required.
Basic experience with AWS EC2 is required.
A basic understanding of Grafana, Prometheus, and Loki is required.
Linux administration skills are required.
Basic scripting experience with Bash, Python, or similar tools is required.
An understanding of CI/CD pipelines is required.
Experience with Git-based tools, preferably Bitbucket, is required.
The candidate must be able to follow predefined instructions and escalate issues properly.
The candidate must be available to work during European business hours.
Upper-intermediate English proficiency is required.

Responsibilities

Monitor production systems during assigned shifts.
React to alerts, incidents, and system issues.
Support AWS-based cloud runtime infrastructure.
Investigate issues using monitoring and logging tools.
Perform occasional DevOps and infrastructure support tasks.
Support CI/CD pipelines and deployment processes.
Maintain and troubleshoot Linux-based environments.
Support web server, process control, and application runtime configurations.
Work with dashboards, metrics, logs, and alerting systems.
Support infrastructure and application security practices.
Document incidents, actions taken, and system changes when needed.

1141 | Junior/Middle DevOps Engineer - Monitoring Support

Intetics · Philippines (Remote) · Full-time · Posted 2026-11-12

Workplace: remote

Department: DevOps

Description

Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a Junior/Middle DevOps Engineer - Monitoring Support to join our team and provide exceptional customer support.

Role Overview:

This role focuses on production monitoring and first-line operational support during assigned shifts. The engineer will stay available throughout the shift, monitor alerts/Jira, follow predefined instructions, escalate incidents when needed, and perform actions such as checks or service/server restarts.

The working hours are 00:00–09:00 CET, including weekend shifts when required.

About the project:

The project is a cybersecurity platform that consolidates vulnerability, threat, and asset data to help organizations identify, prioritize, and remediate critical security exposures. It integrates data from a wide range of security tools and provides centralized capabilities for risk-based vulnerability management, workflow automation, and scalable exposure management.

Responsibilities:

Monitor production systems during assigned shifts
React to alerts, incidents, and system issues
Support AWS-based cloud runtime infrastructure
Investigate issues using monitoring and logging tools
Perform occasional DevOps and infrastructure support tasks
Support CI/CD pipelines and deployment processes
Maintain and troubleshoot Linux-based environments
Support web server, process control, and application runtime configurations
Work with dashboards, metrics, logs, and alerting systems
Support infrastructure and application security practices
Document incidents, actions taken, and system changes when needed

Requirements

Junior to Middle-level experience in DevOps, SRE, Linux administration, cloud operations, or infrastructure/production support
Basic experience with AWS EC2
Basic understanding of monitoring tools such as Grafana, Prometheus, and Loki
Linux administration skills
Basic scripting experience with Bash, Python, or similar tools
Understanding of CI/CD pipelines
Experience with Git-based tools, preferably Bitbucket
Ability to follow predefined instructions and escalate issues properly
Responsible approach to monitoring and incident handling
Availability to work during European business hours
English level: upper-intermediate

Apply

Apply at Intetics

About the Company

Intetics

Custom software development and AI-enabled outsourcing

Intetics provides custom software development and digital solutions for U.S. clients by forming distributed engineering teams and managing the full software lifecycle. It delivers custom development, QA, product quality assessment, and digital capabilities across AI/ML, SMAC, RPA, IoT, blockchain, GIS/drone/LBS through Offshore Dedicated Team and Remote In-Sourcing models. It uses the Predictive Software Engineering framework, supported by the TETRA technical debt reduction platform and SLA-based governance, to monitor quality, debt reduction, and progress toward dependable, high-quality releases. The goal is to help organizations access global tech talent and achieve predictable, high-quality software results by combining structured delivery models with continuous improvement and strong security and quality standards.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Naples, FL
Founded: 2003

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