M

M3USA

Global digital healthcare information and education

Vice President - Client Engagement, Primary Market Research

Full-Time
No salary listed
Expert
Bachelor's, Master's, MBA
Fort Washington, PA, USA
Remote
Sales & Account ManagementAccount Executive

About the job

Requirements
  • A bachelor's degree is required.
  • At least 10 years of business development, account management, or consultative sales experience within healthcare, life sciences, pharmaceuticals, market research, analytics, or consulting is required.
  • A demonstrated track record of consistently achieving or exceeding individual revenue targets is required.
  • Proven success selling complex consulting, market research, analytics, or strategic solutions to pharmaceutical and biotechnology organizations is required.
  • Experience developing relationships with senior commercial, marketing, medical, market access, clinical, insights, and business strategy stakeholders is required.
  • Experience managing multiple opportunities simultaneously within a long sales-cycle environment is required.
  • Deep understanding of the primary market research, analytics, and consulting service landscape in life sciences is required.
  • Strong strategic and consultative selling skills are required, including the ability to shape and win complex, multi-service engagements.
  • Executive-level communication, negotiation, and presentation skills are required.
  • Familiarity with drug development, commercialization, and marketing processes in the biopharmaceutical industry is required.
  • Strong business acumen and the ability to translate market insight into commercial strategy are required.
Responsibilities
  • Lead proactive business development efforts across assigned accounts and priority prospects, identifying, qualifying, and converting opportunities for consulting, analytics, and primary market research engagements.
  • Develop and execute account plans for key clients, driving expansion through cross-selling, upselling, and identification of emerging client needs.
  • Lead consultative sales discussions with senior pharmaceutical and biotechnology stakeholders, aligning company capabilities to client business objectives and commercial challenges.
  • Own the end-to-end sales process from opportunity identification through proposal development, contract negotiation, and close, and oversee execution through collaboration with the consulting team.
  • Build and maintain relationships with decision-makers and influencers across commercial, market access, medical affairs, clinical development, insights, analytics, and corporate strategy functions.
  • Partner with consulting, research, and analytics teams to develop differentiated solutions that address client needs and support proposal conversion.
  • Develop and maintain a pipeline of qualified opportunities, ensuring accurate forecasting and achievement of individual bookings and revenue goals.
  • Monitor industry trends, competitive activity, and emerging client priorities to identify new business opportunities and inform client conversations.
  • Represent the company at industry conferences, client meetings, and networking events to generate leads and strengthen market visibility.
  • Abide by company operating procedures and client policy requirements, including pharmacovigilance.
Desired Qualifications
  • An MBA or advanced degree in business, healthcare, life sciences, or a related field is preferred.
  • Ability to coach and elevate sales talent without formal management authority.

About the company

M3 USA provides digital services and live medical education for healthcare professionals, reaching over 2.5 million doctors through physician websites in the US, Asia, and Europe. It combines online clinical information, education, market research, and ethical drug promotion with live programs delivered by credentialed clinical educators to address gaps in clinical practice. Its approach blends digital content with in-person training to improve clinician knowledge and support sales outreach, distinguishing it through targeted physician engagement and REMS programs as part of the M3 Inc. global platform. The goal is to use internet-based tools to improve how medical information is shared and applied, ultimately improving patient care.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

null

Founded

1999

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Simplify's Take

What believers are saying

  • March 2026 results showed revenue up 23.3% and profit up 21.9%.
  • July 2026 M3 USA acquired NAS Recruitment Innovation, expanding healthcare hiring services.
  • Clinic Succession Platform launch broadens M3's workflow ownership across aging Japanese clinics.

What critics are saying

  • Doctors.net.uk users flagged privacy and consent concerns after M3's 2011 acquisition.
  • Pharma budgets shift quickly to rival physician networks, eroding M3's distribution and research moat.
  • If physician trust breaks, M3 loses data access and employer relevance by 2027.

What makes M3USA unique

  • M3 USA owns Doctors.net.uk and MDLinx, reaching 1.5 million physicians globally.
  • M3 Group's FY2026 revenue reached ¥351,363 million, up 23.3%, signaling scale.
  • Patient Solutions revenue jumped 159.5% in FY2026 after ELAN consolidation and CS Set growth.

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Benefits

  • Flexible Work Hours
  • Remote Work Options

Company News

Business Wire
Jan 10th, 2024
M3 USA Acquires Doctors.net.uk, Largest Physician Network In the United Kingdom

M3 USA today announced the acquisition of Doctors.net.uk, the largest physician network in the United Kingdom. Doctors.net.uk has more than 180,000 UK

PYMNTS
Aug 31st, 2020
Japan’s M3 Rides Wave Of Change In Medical Care

The stupendous growth of Japan's M3 Inc. indicates some changes made in healthcare during the COVID-19 crisis are here to stay.