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Cintas

Uniform rental, cleaning, and safety services

Account Specialist

Customer SupportUpdated on Nov 14
Full-timeMorrisville, NC, USANo salary listedIn-person

About the Job

Requirements

  • At least one year of customer service experience is required.
  • A high school diploma or GED is required.

Responsibilities

  • Provide customer service to internal partners and external customers through various activities.
  • Answer customer calls and promptly resolve issues.
  • Enter data, assist with account reconciliation, and prepare reports and invoices.
  • Process new accounts and orders and handle occasional miscellaneous projects.
  • Make outbound customer calls to obtain information and follow up to resolve customer issues.

Desired Qualifications

  • A bachelor's degree is preferred.
  • Experience handling heavy inbound, outbound, and transferred call volumes is preferred.
  • Three years of business-to-business account support experience is preferred.
  • Proficiency with Microsoft Office (Word, Excel, and Outlook) and intranet/internet is preferred.
  • Experience proofreading and editing documents is preferred.

About the Company

Cintas

Uniform rental, cleaning, and safety services

Cintas provides a broad range of workplace services and products primarily in North America, including workwear rental and cleaning, facility services, first aid and safety supplies, and fire protection. It operates on a subscription model where clients pay recurring fees for uniform rental and maintenance, facility services, safety training, and safety products. The company delivers its services through a combination of on-site support, centralized distribution, and cleaning networks to keep workplaces safe, clean, and professional. What sets Cintas apart from competitors is its integrated, one-stop approach with a large national footprint, emphasis on operational excellence, and strong focus on customer service and regulatory compliance. The goal is to help businesses maintain safe, compliant, and professional environments by providing reliable, ongoing support and training through predictable, recurring partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Mason, OH
Founded
1929

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