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Virginia Eye Consultants

Ophthalmic Technician

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeHampton, VA, USA

About the Job

Requirements

  • A high school diploma or general education degree (GED) is required.
  • At least one year of related experience and/or training, or an equivalent combination of education and experience, is required.
  • Must comply with HIPAA confidentiality standards when communicating patient information.
  • Must be able to coordinate and cooperate with employees at all levels in a courteous, professional manner.
  • Organizational skills are needed to track patient care and improve patient flow.
  • Must commit to working over 40 hours to meet business needs and work weekends when applicable.
  • Must have reliable transportation to travel to multiple work locations with minimal notice.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook is required.
  • Experience using electronic medical record systems is required.
  • Must be computer proficient and able to learn new applications quickly.
  • Must be able to perform frequent walking, sitting, and standing; regular bending, stooping, and reaching; and lift, carry, push, and pull items up to 25 pounds.
  • Strong fine motor skills and full use of hands are essential for grasping, writing, typing, and using technology.
  • Visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus, is required.
  • Occasional driving or climbing may be necessary.

Responsibilities

  • Provide customer service during every patient encounter, in person or by phone.
  • Greet patients promptly, maintain a professional attitude, and thank patients when they leave.
  • Anticipate physician needs to facilitate clinic flow and act urgently with respect to patients' time and the physician's schedule.
  • Comply with company policies and procedures, including HIPAA.
  • Verify patient information by interviewing patients.
  • Record patients' medical histories and current medications and confirm the purpose of each visit.
  • Record patient data in the electronic medical record.
  • Examine patients' eyes by observing pupils, muscles, visual acuity, and extraocular movements.
  • Perform dilation, refraction, pressure measurements, and diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor, and topography.
  • Apply working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
  • Document medical visits and procedures accurately and thoroughly as the physician performs them.
  • Prepare patients for treatments and minor procedures, and measure and record vital signs as required.
  • Open and close examination rooms as needed.
  • Clean and stock examination, treatment, laser, and other assigned rooms, and maintain current drug counts.
  • Perform general office duties and cleaning as assigned by the manager.
  • Travel to Norfolk, Suffolk, and Virginia Beach as required.

Desired Qualifications

  • Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.

About the Company

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