Full-Time

Assistant Manager

Posted on 9/12/2026

Canadian Tire

Canadian Tire

Canadian retail and services group

Compensation Overview

CA$38.2k - CA$55k/yr

+ Performance incentives

Scarborough, ON, Canada

In Person

Category
Retail (1)
Required Skills
Point of Sale (POS)
Customer Service
Requirements
  • A minimum of 4 years of experience in a retail environment, including 12 to 24 months in a leadership role.
  • Fundamental computer skills are an asset.
  • Passion for automotive or being an automotive enthusiast.
  • Strong knowledge of the automotive aftermarket parts industry.
  • A good base of knowledge of automotive operating systems, including point of sale.
  • Possession of a valid driver's license is an asset.
  • Automotive training or certification is an asset.
  • Ability to work retail hours, including scheduled evenings, weekends, and holidays.
Responsibilities
  • Continually motivate the team and performance through recognition programs, store contests, and customer compliments.
  • Provide mentorship to teams and influence continuous growth while exemplifying the company's leadership brand.
  • Communicate clearly and concisely with the team, leading effective huddles, meetings, and coaching sessions and keeping the team informed of pertinent information.
  • Develop and lead the recruiting and hiring strategy for the store and maintain a complete team.
  • Demonstrate and follow up on execution of visual compliance standards, store maintenance, and pricing standards.
  • Deliver annual corporate shrink targets through team education, enforcement of loss-prevention and audit standards, and rigid inventory control.
  • Ensure processes and systems are followed for the execution of technical shop service programs, including maintenance and compliance standards.
  • Create or monitor the creation of efficient weekly store schedules for sales and support functions.
  • Support overall store and equipment maintenance and compliance for the fleet, using the fleet management maintenance system, ensuring driver compliance and appropriate certifications for all roles.
  • Execute or delegate delivery of planograms and merchandising directives.
  • Ensure accurate execution and complete daily reviews of shipping, receiving, and returns processing and documentation according to company policies.
  • Act as an ambassador and leader of the customer experience by developing customer relationships and mentoring and coaching the team.
  • Support the commercial sales team by providing customer service support.
  • Ensure and lead execution of the customer experience and provide resolution for all customer concerns.
  • Coach and develop the store and management team through setting expectations, communication, coaching, feedback, and ongoing support.
  • Create development plans and conduct annual appraisals for the management team to improve performance gaps.
  • Complete required training within specified timeframes and hold the team accountable for completing it.
Desired Qualifications
  • Business-savvy customer-focused mindset with the ability to plan, execute, and drive sales.
  • Leadership ability demonstrated through coaching, developing, and inspiring a team.
  • Passion for the company's culture and brand.
  • Performance incentives and career growth opportunities are offered.

Canadian Tire is a Canadian group of retail and service businesses serving drivers, households, sports participants, and outdoor consumers. Its banners and operations span automotive products and service, home and hardware, sporting goods, apparel, and financial services. A national dealer and store network connects the company’s brands with communities across Canada. The corporate profile combines a dealer-supported retail network with owned brands and financial operations, so it spans vehicle maintenance, home improvement, sports, recreation, clothing, and consumer credit rather than automotive retail alone. Dealer relationships and distinct retail banners are central to how the group reaches customers.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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