Senior Global Internal Communications Manager - Corporate Functions and Transformation

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role

The Global Internal Communications Team leads the development and successful delivery of the company-wide internal communication strategy. Driving internal communications at a group level and supporting functional Executive Team members with a key focus on building colleague engagement with Haleon’s ambitions, priorities, leadership and company culture.

This is a senior role within the Global Internal Communications Team, responsible for leading internal communications across many of our corporate functions including Digital & Tech, Legal, HBS, and Corporate Affairs, while also supporting the Global Head of Internal Communications in the development and delivery of the communications strategy for Haleon’s enterprise transformation programme.

The Senior Manager will be a strategic communications partner to senior functional and programme leaders, responsible for ensuring communications are joined up, audience-led, well planned, effectively delivered and executed to a consistently high standard. The role will translate complex functional and transformation priorities into clear, engaging communications, strengthen leadership engagement, and help colleagues understand what is changing, why it matters, and what it means for them.

The role also manages a small team providing direction, coaching, and quality assurance across the corporate functions and transformation agenda. It requires someone confident working with senior stakeholders who can combine strategy judgement and constructive counsel with hands-on delivery in a complex, fast-moving global environment.

Role and responsibilities

Strategic communications partnership and planning

• Support the Global Head of Internal Communications in executing all aspects of Haleon’s global internal communications strategy.
• Be a strategic communications partner to the Chief Digital & Technology Officer by leading on driving company-wide communications in support of Haleon Digital Strategy as well as providing strategic communications partnership for the D&T Leadership Team and wider function.
• Support the Global Head of Internal Communications in developing and delivering an integrated communications strategy for our enterprise transformation programme, aligned with transformation milestones, business priorities, and Haleon’s Win as One Strategy.
• Lead the day-to-day coordination and delivery of transformation communications across programme mobilisation, design, readiness, deployment and adoption phases.
• Build strong relationships and understanding of functional strategies, transformation agendas, and priorities, identifying upcoming communications needs, anticipating key moments and supporting the team to ensure timely delivery.
• Develop and deliver compelling colleague engagement campaigns that connect functional and transformation priorities to Haleon’s strategy, culture, colleague experience and long-term growth ambitions.
• Collaborating closely with senior leaders, the Senior Manager will provide clear, constructive counsel on best practice communications including narrative, communications planning, audiences, channels, messaging and engagement across the functions, to ensure the most effective approaches and challenging where needed to improve outcomes.
• Lead coordination of functional communications for D&T, Legal, HBS and Corporate Affairs within the broader internal communications plan, identifying overlaps, gaps and sequencing issues.
• Partner with Change Management colleagues so communications and engagement activity is aligned with change, business readiness activity and employee feedback to guide priorities.
• Ensure robust measurement and evaluation of all functional and transformation communications, using engagement metrics, feedback and insights to continuously improve activity and outcomes.  
• Act as a key interface with External Communications team – helping to identify and shape stories which could have external relevance and enabling effective external amplification, while maintaining alignment with internal messaging and context.

Leadership engagement and storytelling

• Drive employee engagement through impactful, audience-led storytelling that builds pride and belief in Haleon and brings functional strategies and enterprise transformation to life.
• Develop and edit high-quality communications across a range of formats, including leadership messages, announcements, articles, briefings, campaign assets and complex or sensitive communications.
• Support senior leaders to communicate clearly and confidently through leadership meetings, town halls, employee events, function and operating-unit engagement, manager cascades, and programme updates.
• Identify and develop colleague stories that demonstrate transformation progress, business benefits, collaboration, innovation and new ways of working.
• Support development of multimedia content including video, infographics, and digital communications assets.
• Maintain strong editorial standards, providing guidance, review, sign off and quality assurance for communications produced by the team, programme workstreams and agency partners.

Channels and effectiveness

• Work in close partnership with other members of the Global Internal Communications Team responsible for global internal channels to ensure fully integrated and aligned approach.
• Oversee the effective use of internal channels for functional and transformation communications, ensuring content is purposeful, timely, accurate and aligned to channel strategy, templates, and governance.
• Use data, colleague feedback and insight to assess the effectiveness and continuously improve communications activity and outcomes.
• Contribute to broader work on channel strategy and communications effectiveness across Global Internal communications.

Team leadership, collaboration and contribution

• Manage, support and develop a team, setting clear direction, coaching for growth and maintaining accountability for quality of output.
• Work closely with the Global Head of Internal Communications, the wider Global Internal Communications Team, Global Communications and Corporate Affairs to ensure a consistent, joined-up approach.
• Contribute to shared tools, templates and ways of working – not only across Global Internal Communications but the wider Global Communications Team and Corporate Affairs function.
• Lead by example, contributing to a collaborative, proactive, and high-performing team environment.

Why you?

Essential experience

• Experience working in a global/consumer/FTSE100 organisation.
• Senior level experience in global internal communications, employee engagement and strategic communications, including partnering with senior leaders and stakeholders.
• Extensive experience of developing and delivering internal communications and engagement strategies aligned to business priorities with robust measurement and evaluation.
• Experience supporting large-scale, complex transformation programmes, organnisational change or business-critical initiatives including communicatiosn that build understanding, readiness, engagement and adoption.
• Demonstrable ability to translate complex business, operatoinal, process, data and technology topics into clear and engaging communications for diverse audiences.
• Excellent verbal and writing and editing skills, with the ability to shape high-quality content across a range of formats and for sensive/complex issues.
• Excellent stakeholder management and influencing skillls with a proven ability to operate as a trusted adviser at senior levels and inflfuence effectively across a matrix organisation.
• Strong strategic thinking, planning and project management capability, with the ability to manage multiple priorities and shifting demands simultaneously.
• Strong understanding of transformation and change communications, inclduding the role communications plays in leadership alignment, colleague understanding, business adoption, and new ways of working.
• Experience using communications data, colleague feedback and insight to measure effeciveness and continuously improve outcomes.
• Experience managing other, with accountability for team development and quality of putput.
• Sound judgement and ability to operate effectively in fast-paced or ambiguous environments and whilst under pressure.
• Comfortable working in a dynamic, fast-moving environment with fluctuating and changing demands.
• Strong knowledge of internal communications channels, tools and platforms.
• Good strategic thinker and highly skilled in managing complex issues.
• A positive, can-do attitude and a real team player.

Desirable experience

• Experience communicating across multiple corporate functions in a global matrix organisation.
• Experience on large-scale enterprise transformation programmes, ideally including SAP S/4HANA implementation.
• Familiarity with technology, process-change, business-readiness and adoption programmes.

 Job Posting End Date

2026-12-03

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.