Vice President Product

Overview

At SCA Health, we believe healthcare is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization. 

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.  

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values: 

• Clinical quality
• Integrity
• Service excellence
• Teamwork
• Accountability
• Continuous improvement
• Inclusion

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.    

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Click here to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will. 

Responsibilities

Product at SCA Health has historically lived inside an engineering function — which means product strategy has been subordinated to delivery capacity, and 'new capability' has remained perpetually undefined. This role changes that. The VP, Product is a new leadership position that elevates product strategy to a first-class discipline with direct CIO reporting and a mandate to define what SCA Health builds, for whom, and why. You will build the product operating model from scratch — establishing how SCA discovers, prioritizes, builds, and measures digital products across three distinct user populations: patients and their families, physicians and clinical staff, and facility operators and administrators. You will own the product vision for a 300+ facility network and will be the bridge between clinical and operational stakeholder needs and the engineering and data capabilities that serve them. This role is the foundational hire for the product function. The first priority is bringing clarity — naming the portfolio, defining the operating model, and establishing the cadences and governance that let great product work happen consistently. The second priority is setting an ambitious product vision and executing against it. The opportunity is to bring structure, discipline, and strategic leadership to a large and consequential portfolio — and to build the product function that SCA Health needs to compete and grow in the ambulatory surgery market over the next five years.

Core Accountabilities:

• Product Strategy & Vision. Define SCA Health's product strategy across the patient, clinician, and facility operations domains. Own the multi-year product roadmap, translate enterprise strategic priorities into product bets, and make explicit prioritization decisions when demand exceeds capacity.
• Product Operating Model. Build the operating model that governs how product work gets done at SCA — discovery practices, intake and prioritization, delivery rhythm, measurement frameworks, and the relationship between Product, Engineering, and Data & AI. This infrastructure doesn't exist yet. Building it is your most important first-year deliverable.
• New Capability Incubation. Inherit a portfolio of 'immature' and undefined capability initiatives. Audit, name, scope, and make explicit decisions about each: accelerate, restructure, or retire. Establish a structured incubation model with time-boxed experiments, clear success criteria, and transparent graduation/retirement gates.
• Patient & Clinical Product Domain. Own the product strategy for patient-facing digital experiences and clinical workflow tools — scheduling, access, pre/post-op digital journey, physician performance dashboards, and the clinical decision support interfaces that AI will eventually power.
• Facility Operations Product Domain. Own the product strategy for operational tools that improve facility throughput, OR utilization, supply chain efficiency, and staff management. These products directly impact EBITDA at the facility level and require deep operational partnership with COO, VP SCO and facility leadership.
• Product Design & User Experience. Build SCA's shared design capability — UX research practice, interaction design, the SCA Health design system, and accessibility standards. Ensure that every product SCA builds meets clinical usability and patient health literacy requirements.
• Stakeholder Engagement & Product Council. Chair SCA Health's Product Council — the governance body that aligns product priorities with enterprise strategy, resolves prioritization conflicts, and ensures clinical and operational stakeholders have a voice in what gets built.
• Build vs. Buy Strategy. Own the make-or-source decision framework for the product portfolio. Assess vendor solutions rigorously against build options and ensure every buy decision preserves SCA's ability to integrate, customize, and own the user experience.

Qualifications

Required Experience:

• 10+ years in product management, with 4+ years at Director or VP level in healthcare or health technology
• Demonstrated experience building product operating models and product culture — not just managing an existing one
• Deep understanding of clinical workflows, physician experience, and patient digital engagement in a healthcare setting
• Experience owning products at the intersection of clinical and operational domains (scheduling, care coordination, facility ops)
• Track record of shipping meaningful products that changed measurable business outcomes — not just features
• Experience managing design (UX) as an integral part of the product function
• Strong executive communication and stakeholder management skills — able to represent the user in rooms full of operational and financial pressure

Preferred Experience:

• Ambulatory surgery, ASC, or multi-site specialty care experience
• Experience building products on or alongside EHR platforms (Epic, Athena, Meditech)
• Familiarity with FDA-regulated software and SaMD considerations for digital health products
• Experience embedding AI/ML capabilities into clinical or operational product experiences
• Track record building physician-facing products and earning physician trust at the partnership level
• Experience in a PE-backed or high-growth, multi-site healthcare organization

Product Craft Expected:

• Outcome-based product management — measures success in clinical and business results, not feature delivery velocity
• Discovery discipline — validates problems and solutions rigorously before committing to build
• Prioritization rigor — makes explicit trade-offs and defends them with evidence, not politics
• Design partnership — treats UX as a strategic capability, not a service function
• Data fluency — uses product analytics and clinical data to drive roadmap decisions
• Build/buy judgment — evaluates vendor solutions with appropriate skepticism and specificity

Leadership Profile:

• Earns trust from clinicians by demonstrating clinical context — knows what an OR day actually looks like
• Comfortable operating without a fully formed playbook — creates structure from ambiguity
• Partners authentically with Engineering — understands the cost of technical debt and respects engineering judgment
• Builds team identity and product culture — makes product management a career destination at SCA Health
• Gives and receives direct feedback — runs a team where honest assessment is the norm

USD $225,000.00/Yr. USD $275,000.00/Yr.