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Five Below

Discount retailer selling trendy youth goods

Key Holder

Retail Store ManagementConfirmed live in the last 24 hours
Part-timeMilwaukee, WI, USA$11.50In-person

About the Job

Requirements

  • High school graduation or equivalent is required.
  • At least 1 year of management experience is required.
  • Strong verbal and written communication skills are required.
  • Ability to multitask is required.
  • Creative thinking is required.
  • Ability to maintain composure under pressure is required.
  • Ability to perform essential job functions in compliance with applicable federal, state, and local laws is required.
  • Ability to work a flexible schedule covering days, evenings, weekends, and potentially overnight shifts is required.
  • Must be able to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
  • Must be able to remain standing or otherwise stationary in an upright position for 80% of the time.
  • Must be able to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5 to 10 feet.
  • Must be able to frequently climb ladders to retrieve and put away stock.
  • Must be able to frequently kneel, bend, twist, and stoop.
  • Must be able to frequently move across the sales floor and between the sales floor and stock room.
  • Must be able to frequently communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
  • Must be at least 18 years old.

Responsibilities

  • Ensure crew members provide customer service through personal contact with customers.
  • Train the crew on the B.E.S.T. customer service experience and ensure guests receive a fast, friendly checkout experience.
  • Help oversee the daily activities of store associates and ensure they perform their duties effectively and provide excellent customer service.
  • Assist with receiving, unpacking, and organizing new stock so items are placed efficiently on the sales floor.
  • Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
  • Manage store opening or closing, including securing cash, locking doors, setting alarms, and preparing for smooth daily operations.
  • Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
  • Drive store sales and control expenses by seeking ways to improve merchandising, staff performance, and customer service.
  • Partner with the store leadership team on merchandising procedures and World Recovery.
  • Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.
  • Operate the cash register frequently.
  • Travel as required.

Desired Qualifications

  • College experience is preferred.

About the Company

Five Below

Discount retailer selling trendy youth goods

Five Below is a discount retailer that offers a wide range of trendy products and essentials aimed at pre-teens, teens, and young adults. Its products are priced primarily at $5 or less, with some items priced higher, and are refreshed frequently by sourcing goods globally to keep inventory up to date. Customers can shop in stores or online, with the experience designed to be fun and engaging. The company sells categories such as school supplies, fashion accessories, electronics, toys, games, and home decor. Its emphasis on ethical sourcing and compliance with human rights and labor practices guides supplier choices. Compared to competitors, Five Below emphasizes high-value, fashion-forward items at very low prices with a continuously rotating assortment that appeals to a younger audience. The goal is to provide affordable, on-trend products while delivering an enjoyable shopping experience and driving growth through both in-store and online channels.

Company size
10,001+
Company stage
IPO
Headquarters
Philadelphia, PA
Founded
2002

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