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CoverGo

No-code platform enabling insurance product deployment

Business Analyst - Health Insurance

Business AnalysisConfirmed live in the last 24 hours
Full-timeHo Chi Minh City, Vietnam

About the Job

Requirements

  • A degree in Business, IT, or any relevant field is required.
  • At least 4 years of experience as a Business Analyst is required.
  • Previous experience working in the insurance industry is required.
  • Knowledge of business analysis concepts, including defining requirements, translating them into technical solutions, and using an Agile approach to prioritize work into epics and sprints.
  • Business analysis skills including facilitation, process documentation, requirements gathering, and user acceptance testing.
  • Experience in an Agile and/or Scrum environment is required.
  • Basic knowledge of generating process documentation and documenting system functionality, data integration, and workflow.
  • Excellent written and verbal communication skills in English.
  • Must currently be based in Vietnam.

Responsibilities

  • Work with clients and technical resources to identify business problems and develop suitable approaches and analytical solutions.
  • Plan and design simple to semi-complex business processes and system modifications.
  • Make recommendations to improve and support business activities.
  • Gather business requirements through techniques such as work sessions and interviews; analyze and document complex client requirements and processes, and communicate them to appropriate parties.
  • Create complex test case scenarios and monitor or oversee testing of business applications to verify that client requirements are incorporated into the system design.
  • Develop business requirements documents and user stories to support required modifications.
  • Plan, allocate, and monitor the work of other business analysts as needed.
  • Understand simple to complex systems and related data to surface actionable insights and support sound judgment and decision-making.
  • Assist in providing time estimates for project-related tasks.
  • Update process and procedural documentation.
  • Develop a basic understanding of the technical development cycle for mobile applications or web portals.
  • Support quality assurance, user acceptance testing, and release phases through defect analysis, change maintenance, and related activities.
  • Perform other tasks as assigned.

Desired Qualifications

  • Insurtech or health insurance experience is preferred.
  • A health insurance-related domain certification from INS, LOMA, or III is an added advantage.

About the Company

CoverGo

No-code platform enabling insurance product deployment

CoverGo offers a modular, no-code platform that lets insurers design, launch, and manage health, life, and P&C products. It runs on top of clients’ existing systems through an open API-driven architecture, so users can create and deploy offerings without writing code. Revenue comes from subscriptions plus fees for premium features and services, with strong API integration to enable seamless connection to legacy and third-party tools. The company differentiates itself by its no-code, modular approach and API-first integration that supports rapid product launches for traditional insurers, insurtechs, and other financial institutions, aiming to help clients transform digitally and scale globally.

Company size
201-500
Company stage
Series B
Total funding
$38.7M
Headquarters
Singapore
Founded
2016

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