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Smile Brands

Affiliates dental offices to deliver care

Dental Office Manager

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-timeYorktown Heights, NY, USA$60k - $70k /yrIn-person

About the Job

Requirements

  • Knowledge of dental terminology and the day-to-day operations of a dental practice.
  • Ability to prioritize, problem-solve, and make decisions in a fast-paced environment.
  • Comfort working with practice performance, scheduling, and financial metrics.
  • Strong organizational skills and attention to detail.

Responsibilities

  • Lead the day-to-day operations of the dental practice, ensuring the office runs efficiently and delivers an exceptional patient experience.
  • Partner with the dentist and clinical team to support practice goals, patient care, and overall practice growth.
  • Lead, coach, and develop the office team, creating a culture of collaboration, accountability, and engagement.
  • Oversee patient scheduling and help ensure the practice is operating at its full potential.
  • Monitor practice performance, including production, collections, and accounts receivable, and identify opportunities for improvement.
  • Manage office expenses, supplies, and operational resources.
  • Support recruiting, onboarding, training, and retention of team members.
  • Help create a welcoming environment for patients and ensure concerns are addressed quickly and professionally.
  • Ensure the practice follows company policies, regulatory requirements, and applicable dental compliance standards.
  • Monitor equipment and facility needs and coordinate maintenance when necessary.
  • Recognize opportunities to improve the patient and team experience and turn ideas into action.

Desired Qualifications

  • One or more years of experience managing or leading a dental office.
  • Experience leading, coaching, or developing a team.
  • Strong communication and interpersonal skills.
  • A patient-first mindset and commitment to creating an exceptional experience.
  • A positive, collaborative leadership style.

About the Company

Smile Brands

Affiliates dental offices to deliver care

Smile Brands runs a large network of dental care offices by affiliating with independent dental practices. It provides these offices with support services, branding, operations, marketing, purchasing power, and centralized resources so they can manage and grow their practices while delivering dental care to patients. Revenue comes from patient fees and fees related to affiliations. The company differentiates itself through its extensive network of nearly 700 affiliated offices across 30 states, strong scale, and a commitment to social impact via the Smiles for Everyone Foundation, which offers free dental care to underserved communities. The goal is to improve access to quality dental care by enabling independent practices to operate more efficiently and expand their reach, while giving back to communities through charitable programs.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Irvine, CA
Founded
2005

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