Operations Analyst - Global Sanctions Screening Operations

Work Location:

Singapore, Singapore

Hours:

40

Line of Business:

TD Securities

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Key Responsibilities:

• Screening of all blocked inbound and outbound messages held by Sanction Screening platform against sanctioned regulatory lists.
• Releasing of false positives on a timely basis and ability to prioritize time sensitive transactions during APAC hours.
• Analyse flagged transactions prior to releasing or rejecting real time or hold for further investigation by utilising various internal and external systems in accordance with internal procedures.
• Gather additional information, review supporting documentation and analyse data to assess the legitimacy of the transaction
• Escalate potential matches to Sanction Screening Governance team for their review when necessary
• Investigate payments messages that have issues within the payment process and ensure all investigation are monitored, follow up and resolved.
• Provide first point of contact support for email and/or SWIFT correspondence and ensure all queries from both internal and external clients are acted upon in a timely and professional manner
• Support the timely and accurate completion of business processes and procedures according to Service Level Agreement (SLA) requirements.
• Staying abreast on industry regulations, best practices and emerging trends related to sanction screening
• Proactively identify trends and patterns to enhance the efficiency and accuracy of monitoring activities
• Report /escalate risk issues or process gaps identified
• Assist in UAT, BCP testing and other ad-hoc projects

Job Requirements

• Minimum 2 years of relevant experience in sanction screening
• Strong understanding of SWIFT
• Solid knowledge of payments and SWIFT
• Knowledge of international sanctions and compliance policies would be a plus
• Knowledge of various systems such as ESF Pelican, PMG, Swift Alliance, IntelliTracs, AS400 would be an advantage.
• Self-motivated individual with good time management skills
• Team player and ability to multi-task in a fast-paced environment
• Analytical and excellent attention to detail
• Innovative mindset to improve processes to minimize risk and increase efficiency
• 5 day work week which includes weekends (both Saturday and Sunday) and selected public holidays (details to be discussed during interviews)
• Working hours on weekdays
  • 1st shift: 7.30am – 4.00pm / 8.30am – 5.00pm
  • 2nd shift: 11am – 7.30pm / 11.30am – 8.00pm
• Working hours on weekends
  • 7.30am – 4.00pm / 8.30am – 5.00pm

Who We Are

TD Securities is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
 
Colleague Development 

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
 

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation 

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.