Account Manager
Confirmed live in the last 24 hours
Recess

11-50 employees

Experiential growth marketing platform
Company Overview
Recess' mission is to help brands acquire customers via event and venue partnership at scale. Recess is an experiential growth marketing platform that allows brands and agencies to discover, execute, and measure experiential partnerships with thousands of events and venues.

Company Stage

Series A

Total Funding

$11.4M

Founded

2016

Headquarters

Los Angeles, California

Growth & Insights
Headcount

6 month growth

-7%

1 year growth

-4%

2 year growth

33%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Excel/Numbers/Sheets
CategoriesNew
Sales & Account Management
Customer Success Management
Strategic Account Management
Requirements
  • Strong attention to detail, organized and driven
  • Excellent at developing client relationships
  • Ability to make strong sales and program recommendations based on client goals
  • Ability to work in a fast-paced environment and embrace changes
  • Exceptional professional communication skills, both oral and written
  • Proficient in Microsoft/Excel, Google Sheets - with the ability to create, maintain documents, and write basic formulas (SUMIF, COUNTIF, etc)
  • Ability to create recap decks using Google presentations
  • Passionate about improving our user experience and relations
  • Must be a self-motivated individual with an entrepreneurial mindset
  • Team player that has a can-do-anything mentality
  • At least 3-4 years of previous experience in a similar position in account management or as a project manager in an experiential agency, sampling agency, coupon redemption, events/venues, or other similar role
Responsibilities
  • Serve as the customer’s primary point of contact for planning and execution
  • Help to onboard a customer including hosting kick-off calls, creating tracking documents, and coordinating with our internal teams to align on program execution
  • Strategizing, planning, and making recommendations to clients utilizing the Recess platform on partnerships that can be executed
  • Creating and maintaining client-facing documents for tracking statuses, approvals, and timelines
  • Work with a dedicated team of Account Coordinators to ensure smooth execution of your customer’s programs including coordinating product shipments & on-site activations with the event & venue partners
  • Problem-solve when issues arise and communicate with customers to find best-in-class solutions
  • Host client debriefs to understand the effectiveness of programs and make recommendations for future events to drive sales
  • Monitor client spending and ensure that they are meeting their contractual obligations
  • Create post-campaign recaps and present to the Client with KPIs, learnings, and recommendations
  • Work to recommend programs or partnerships to meet the client's needs and objectives