Implementation Engineer 3

The City of Altoona, Pennsylvania, has added OpenGov Payroll to its existing OpenGov platform, the first adoption of the product in the state. The platform already covers asset management, financial management, procurement and contract management, and tax and revenue collection. Altoona, home to about 44,000 residents in Blair County, runs payroll for roughly 250 employees across five collective bargaining agreements, plus retirees. After problems deploying a previous payroll provider, the city paused to reassess its needs. It chose OpenGov because the software mirrors existing workflows and includes built-in government payroll logic. The city now has one platform for financial, asset, procurement, and people operations. "We needed a payroll partner that understands the complexity of our union environment and backs it up with real support," said Chris McGuire, city manager.

OpenGov expands government ERP footprint to 38 states as AI reshapes public-sector modernization. OpenGov is expanding its government ERP presence across the United States, with its footprint now reaching more than 38 states and nearly 20 new ERP implementations underway in 2026. The growth comes as state and local governments increasingly look beyond traditional financial management systems toward platforms that connect a wider range of operational functions. The development reflects a broader change in what government organizations expect from ERP. Rather than treating ERP primarily as a back-office system for financial transactions, agencies are increasingly looking to connect finance, budgeting, procurement, workforce management, utilities, infrastructure, and other operations through shared data and workflows. For OpenGov, that consolidation also has implications for AI adoption: bringing previously fragmented operational data into a common environment can provide a more reliable foundation on which AI-enabled workflows can operate. Government ERP moves beyond the finance department. OpenGov has added ERP deployments in states including Alaska, Connecticut, Georgia, Massachusetts, Mississippi, New Mexico, Oregon, and Virginia during 2026. "Government ERP is being redefined," said Eric DiProspero, Chief Revenue Officer at OpenGov. "For decades, ERP was primarily a transactional financial system. That era is ending." DiProspero said the emerging model connects areas including finance, budgeting, procurement, people, utilities, infrastructure, and operations around common data and workflows, giving governments a stronger operational foundation while preparing them for greater use of AI. The shift mirrors a wider ERP trend beyond the public sector. Organizations increasingly want fewer boundaries between their financial systems and the operational processes that generate the underlying data. For governments, however, that integration has the added complexity of spanning functions ranging from permitting and utility billing to grants, infrastructure, and public-sector workforce management. Consolidating fragmented government systems. Two recent OpenGov projects illustrate how that consolidation can take shape. The Town of Frederick, Colorado, has expanded its use of OpenGov into a broader enterprise platform, adding Financial Management, Budgeting & Performance, Utility Billing, and Grants Management to existing Enterprise Asset Management and Permitting & Licensing deployments. According to OpenGov, the town is targeting time-intensive financial processes including journal entries that currently consume more than 20 hours of staff time each week. The expanded environment is also intended to centralize the tracking, compliance, and reporting associated with more than 400 grant opportunities. The City of Plattsburgh, New York, meanwhile, selected OpenGov for an ERP transformation spanning financial management, payroll, permitting and licensing, tax and revenue, and utility billing. The city, which serves approximately 20,000 residents, is replacing long-standing systems after identifying challenges including fragmented workflows, slow system performance, and continued dependence on paper-based processes. OpenGov is also emphasizing implementation speed as part of its ERP strategy, using product and government subject-matter experts in a model intended to enable some deployments to be completed within months rather than years. Building an ERP Foundation for Government AI. The more significant longer-term question is how this consolidation changes the role of AI in public-sector ERP. OpenGov's Public Service Platform brings accounting, asset management, billing and revenue, budgeting, grants management, human capital management, permitting, purchasing, and other functions together through a common data model. Its built-in AI capability, OG Assist, is designed to let government employees surface information, work with data, and complete tasks within existing workflows while retaining the permissions and controls of the underlying OpenGov environment. That architecture highlights an increasingly important issue for enterprise AI: sophisticated models alone are unlikely to overcome fragmented underlying systems, inconsistent data, and disconnected workflows. "AI raises the stakes for modernization," DiProspero said. "You cannot build an AI-ready government on fragmented systems and disconnected data." His argument is that governments seeking meaningful value from AI first need an operating environment in which data and workflows can work together. Government ERP becomes a foundation for connected operations. OpenGov's expansion points to a broader evolution of ERP modernization. For state and local governments, replacing legacy ERP is increasingly about more than upgrading financial software. It can also mean establishing a common operational layer across departments that historically relied on separate applications, manual processes, and disconnected datasets. That distinction becomes more consequential as AI moves from information retrieval and assistance toward workflow execution. AI systems operating across budgeting, procurement, workforce, infrastructure, and finance require access to reliable operational context as well as appropriate permissions and governance. OpenGov says more than 2,000 cities, counties, school districts, special districts, and state agencies currently use its technology. Its expansion to more than 38 states suggests that the public-sector ERP market is increasingly being shaped by the same question confronting enterprises elsewhere: before organizations can make their operations more autonomous, they first need to make their data and workflows more connected. ERP news Editorial Team. The ERPNews Editorial Team covers global developments in ERP (Enterprise Resource Planning), enterprise software, cloud platforms, AI, automation, and digital transformation, providing independent news and editorial analysis for senior business and technology leaders. Its reporting focuses on market signals, strategic shifts, and enterprise impact across the ERP and enterprise technology ecosystem. For editorial inquiries, please contact: | [email protected]