Premium Accounts Receivable Specialist

The Premium Accounts Receivable Specialist is responsible for managing receivables, monitoring outstanding balances, and supporting timely collection activities. This role partners with internal teams and external brokers to resolve billing issues, reconcile accounts, and ensure accurate financial records. The ideal candidate is detail-oriented, analytical, and comfortable working in a fast-paced, deadline-driven setting.

Key Responsibilities:

• Monitor and analyze accounts receivable aging reports to identify   overdue balances and collection risks
• Research, reconcile, and resolve payment discrepancies, unapplied cash, and account variances
• Communicate with brokers and internal stakeholders regarding billing and payment issues
• Support collection efforts through follow-up on past-due accounts 
• Review statements and account activity for accuracy and completeness
• Collaborate with underwriting, billing, finance, and customer service teams to resolve account issues
• Maintain accurate documentation of collection activities, account notes, and resolution status

• Bachelor’s degree in accounting, Finance, Business Administration, or related field preferred
• 2+ years of experience in accounts receivable, billing, collections, or finance operations
• Experience in the insurance industry is strongly preferred
• Strong understanding of AR processes, reconciliations, and cash application
• Proficiency in Microsoft Excel and ERP/accounting systems
• Excellent written and verbal communication skills
• Strong analytical, problem-solving, and organizational skills
• Ability to manage multiple priorities and meet deadlines
• Demonstrate the ability to work independently with minimal supervision.
• Demonstrate the ability to identify work processes that will enhance productivity