Forward Deployed Engineer

The Role

As a Forward Deployed Engineer at Wonderful, you’ll turn complex enterprise workflows into AI agents that work in the real world.

You’ll operate at the intersection of engineering, product, and customer delivery. Embedding directly with enterprise teams, you’ll uncover how their operations actually run, identify where AI can create meaningful value, and build the systems that deliver it.

You’ll lead projects from initial discovery through production deployment, combining customer insight with hands-on engineering. After launch, you’ll measure real-world impact and keep iterating until the solution delivers meaningful results.

This role is for versatile engineers who enjoy combining deep technical work with customer context. You’re comfortable entering unfamiliar environments, asking incisive questions, and shipping practical solutions without waiting for a perfect specification.

What You’ll Do

• Embed with customers to understand their workflows, constraints, and measures of success.

• Turn loosely defined operational problems into clear technical plans and production systems.

• Design and build AI agents that integrate with customer tools, data, and business processes.

• Own deployments from prototype through launch, monitoring, and continuous improvement.

• Test with real-world data, measure business outcomes, and iterate based on evidence.

• Make pragmatic tradeoffs across architecture, reliability, speed, and user experience.

• Partner closely with Wonderful’s Product and Engineering teams to improve the core platform.

• Turn lessons from individual deployments into reusable tools, patterns, and best practices.

What We’re Looking For

• Minimum of 5+ years of experience in software engineering or technical problem-solving roles

• Strong fundamentals in software design, system thinking

• Communication skills in Japanese: Business to fluent-level (fluent to native-level is preferred) as the role will be working quite closely with stakeholders at traditional Japanese enterprise companies.

• Communications skills in English: Business-level

• Experience working across systems, integrations, and data flows

• Clear communication skills and a strong ownership mindset: comfortable working directly with customers and owning ambiguous problems

• Curiosity and interest in building AI-powered systems that work in practice

• Proficiency in Software Development and Programming, with experience building production-grade applications.

• Hands-on experience in Back-End Development, including APIs, databases, and cloud or distributed systems.

• Solid understanding of Object-Oriented Programming (OOP) principles and their application in large-scale codebases.

• Experience integrating AI or data-driven services into enterprise environments is a plus.

• Ability to work directly with customers, gather requirements, and translate business needs into technical solutions.

• Comfort with rapid prototyping, debugging in complex systems, and iterating in collaboration with cross-functional teams.

• Eligibility to work in Japan

Nice to Have

• Experience in a forward-deployed, solutions engineering, consulting, or customer-facing technical role.

• Experience building AI agents, workflow automation, or conversational systems.

• Familiarity with LLM evaluation, observability, and reliability in production.

• Experience deploying and improving systems in complex enterprise environments.

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