Technical Sales Representative

How You’ll Shape Our Success

As a Technical Sales Representative within our Inside Sales department, you’ll bring technical expertise to both inside and field sales teams throughout the sales process. You’ll help customers understand our services, develop solutions that address their needs, and communicate the value of partnering with TSS.

Your technical knowledge and customer relationships will help drive revenue, strengthen partnerships, and support long-term customer success.

What You'll Take Ownership Of

• Partner with inside and field sales representatives to plan, present, and close sales for complex services.
• Serve as a subject matter expert on company service offerings, advising internal teams and customers.
• Understand customer requirements and challenges, and recommend solutions aligned with our technical capabilities.
• Prepare and deliver technical presentations that communicate service value and capabilities.
• Support detailed proposals and quotes, including technical specifications, deliverables, and pricing strategies.
• Build trusted customer relationships that support long-term partnerships and repeat business.
• Train sales teams and customers on service offerings, capabilities, and emerging industry trends.
• Collaborate with operations, product, and customer support teams to support seamless service delivery.
• Share customer feedback and insights to improve service offerings and maintain a competitive edge.
• Perform other duties as assigned.

Perks, Pay, and Benefits

• Compensation: $72,031–$96,041 annual on-target earnings (base salary + incentive).
• Jumpstart your career with training and ongoing development opportunities.
• Enjoy comprehensive medical, dental, and vision coverage.
• Grow your future with a 401(k) and company match.
• Feel supported with life insurance plus short- and long-term disability coverage.
• Generous PTO and 10 company-paid holidays.

What You'll Bring
Education and Experience

• High school diploma or equivalent and eight or more years of experience in technical sales, strategic customer relationship management, or related work selling or supporting customer relationships within a service-oriented industry.
• Bachelor’s degree preferred.
• Experience using Salesforce or a similar customer relationship management (CRM) system to document activity, track pipeline expectations, and identify opportunities preferred.
• An equivalent combination of education, experience, and training may meet the requirements.

Knowledge, Skills, and Abilities

• Demonstrated success managing service support contracts, subscriptions, or related services.
• Strong understanding of technical service solutions and the ability to explain complex information to technical and nontechnical audiences.
• Excellent verbal, written, and presentation skills.
• Strong relationship-building skills and a customer-focused approach.
• Ability to collaborate effectively across departments and with diverse teams.
• Ability to travel occasionally to support field sales activities.

Meet TSS
The TSS Family of Companies provides testing, certification, calibration, environmental monitoring, and commissioning services to customers in life sciences, healthcare, and research. Our teams help ensure that critical equipment and controlled environments operate safely and reliably.

TSS is a passionate equal opportunity employer and celebrates diversity. Interested in a role but not sure it’s the right fit for you? Call us and let’s talk.