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Kaiser Permanente

Integrated healthcare provider and payer platform

Documentation Quality Auditor 3

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeRenton, WA, USANo salary listedIn-person

About the Job

Requirements

  • At least one year of experience in International Classification of Diseases (ICD)-10-Clinical Modification, Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) coding, including chart auditing, applying diagnoses and/or procedure coding, and/or conducting coding reviews.
  • An associate degree in Health Information Management, Health Care Administration, or a related field and at least three years of experience in health care compliance, health care operations (quality or risk), audit, insurance/health plan governance, coding, medical record review, or a directly related field; alternatively, at least four years of experience in one of these fields.
  • At hire, one of the following credentials is required: Certified Coding Specialist - Physician Based, Certified Professional Coder, Registered Health Information Technician, Certified Coding Specialist, or Registered Health Information Administrator.

Responsibilities

  • Conduct special projects, audits, reviews, and/or monitoring of assigned lines of business or scope to monitor coding and documentation accuracy and quality, under the guidance of senior employees.
  • Compare coding and documentation across the enterprise to identify potential risks and remedies, conduct trend analyses of coding practices, compliance drivers, liabilities, and performance indicators, and prepare standardized written or generated audit reports detailing opportunities.
  • Use processes, with guidance, to assess the accuracy and completeness of coded documentation integrity, and follow guidelines and procedures so audits, reviews, special projects, and monitoring align with state and federal regulatory and reimbursement requirements, current documentation, and coding guidelines.
  • Follow national, state, and organization-specific coding, billing, and documentation guidelines to support consistent implementation and compliance with external regulations; coordinate attendance at national committees and attend National Compliance programs to maximize coding resource use in audits, reviews, special projects, and monitoring.
  • Support identification of coding and documentation trends and opportunities; help teams implement and monitor processes and workflows that support regulatory requirements, organizational goals, and business objectives; communicate current regulation, policy, and guideline changes to affected employees.
  • Complete assignments autonomously while following procedures and policies; collaborate cross-functionally, escalate issues or risks, communicate progress, monitor priorities and deadlines, and implement improvements for the team.
  • Provide resources, information, advice, and expertise to coworkers and members; receive and address performance feedback; mentor team members; and help others adapt to new tasks and processes.

Desired Qualifications

  • Risk Adjustment Certification.
  • Three years of auditing experience.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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