Your Title: Site Reliability Engineer

Job Location: Portsmouth, NH

Our Department: B2W

What You Will Do

We are seeking a highly skilled Cloud Operations Engineer to support the projected growth of B2W in the Trimble Cloud for 2025. These engineers will play a critical role in onboarding new customers, migrating existing ones, and providing 24x7 infrastructure support to ensure smooth cloud operations. The selected candidates will contribute to enhancing performance, security, and cost-efficiency by helping with cloud transformations, LoadSpring migrations, and support for B2W’s global customer base.

• Customer Onboarding and Support:

  • Support and onboard 400 new B2W customers into the Trimble Cloud in 2025.

• Cloud Transformation:

  • Lead the migration of 400 on-premise B2W customers to the Trimble Cloud. This represents a 4x increase compared to 2024 transformation numbers.

• LoadSpring to Trimble Cloud Migration:

  • Manage and execute the migration of 500+ B2W customers from LoadSpring to the Trimble Cloud to deliver improved performance, security, and cost-effective solutions.

• 24x7 Infrastructure Support (Chennai roles):

  • Provide round-the-clock support for B2W customers, focusing on customer transformations and infrastructure maintenance.

• Application Patching and Infrastructure Modernization:

  • Perform regular patching and modernization of B2W cloud infrastructure to maintain performance, security, and compliance standards.

• Cloud Support for Global Operations:

  • Provide cloud support for B2W customers expanding into new markets, particularly Australia, where 50 new customers are expected to onboard in 2025.

What Skills & Experience You Should Bring

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Proven experience in cloud operations, migrations, and customer onboarding within a cloud environment (preferably AWS, Azure, or similar).
• Strong understanding of cloud infrastructure management, including patching and modernization.
• Ability to work in a fast-paced environment and manage multiple migrations and transformations simultaneously.
• Excellent troubleshooting and communication skills, with a commitment to providing high-quality support.
• Availability for 24x7 support (Chennai roles only).

Trimble’s Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

Trimble’s Privacy Policy

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Pay Equity

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Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

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Hiring Range:

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Bonus Eligible?

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Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.

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