Event Manager
No salary listed
Mid
Bachelor's
Concord, NC, USA
In Person
Creative Production
About the job
Requirements
- A bachelor's degree from an accredited college or university is preferred.
- Two years of related event management, venue management, hospitality, convention, entertainment, or similar experience is preferred; an equivalent combination of education and relevant experience may be considered.
- Experience supervising employees or event staff is preferred.
- Working knowledge of event planning, venue operations, event staffing, facility services, and equipment used in an arena, convention center, event center, hotel, or similar environment is preferred.
- Strong organizational and event-planning skills.
- Ability to manage multiple events, deadlines, clients, and priorities simultaneously.
- Strong written and verbal communication skills.
- Strong interpersonal and customer-service skills.
- Ability to communicate professionally and effectively with clients, employees, contractors, business partners, and the public.
- Sound judgment and demonstrated problem-solving and decision-making abilities.
- Ability to provide direction and supervision to employees and event-day personnel.
- Ability to work independently with limited supervision while collaborating effectively with other departments and managers.
- Ability to remain professional and effective in a fast-paced environment and respond appropriately to changing event conditions.
- Strong attention to detail and commitment to timely and accurate follow-through.
- Proficiency with common business software and the ability to learn venue management, scheduling, event-planning, and other facility technology systems.
- Ability to work a flexible schedule, including extended and irregular hours, early mornings, evenings, weekends, and holidays as required; maintain appropriate office hours on non-event days and meet the work-hour requirements of an exempt management position.
- Ability to work indoors and outdoors, move throughout the facility and grounds, and stand or walk for extended periods, including 8–10 hours and occasionally longer event days.
Responsibilities
- Serve as the primary facility contact for assigned events from booking through event completion and closeout.
- Meet with clients to plan and coordinate event requirements, schedules, room and facility setups, staffing, equipment, services, and other operational needs; guide clients through facility policies, procedures, contractual requirements, deadlines, and operational expectations.
- Maintain event planning timelines and follow up with clients for floor plans, setup specifications, insurance requirements, payment schedules, staffing needs, and other event details.
- Prepare event cost estimates, service orders, event documentation, and information needed for accurate final billing.
- Develop and communicate accurate and timely event information to facility departments and third-party service providers.
- Conduct or participate in pre-event, operational, and post-event meetings as necessary.
- Review facility setups and event spaces to ensure client requirements and facility standards are met.
- Ensure event operations comply with facility policies, safety requirements, company standards, and applicable regulations.
- Provide on-site management for assigned events and maintain regular communication with clients, facility staff, contractors, and event personnel; identify and respond to client concerns, operational issues, and changing conditions while keeping facility leadership informed.
- Complete event reports, incident documentation, client follow-up, and other post-event responsibilities as required.
- Serve as Manager on Duty when assigned.
- Participate in developing and implementing Event Services procedures, training programs, service standards, and operational improvements.
- Perform special projects and other facility responsibilities as assigned by the General Manager.
- Participate in recruiting, interviewing, selecting, onboarding, and training part-time employees.
- Coordinate employee schedules and identify staffing requirements for upcoming events.
- Direct and supervise part-time employees during events and other assigned work; assign duties and ensure employees understand event requirements, service expectations, safety procedures, and facility policies.
- Observe employee performance and provide coaching, feedback, recognition, and corrective direction; document and communicate performance concerns to facility management as necessary.
- Participate in employee performance evaluations and recommend recognition, development, or corrective action in coordination with the other Event Managers, General Manager, and Human Resources.
- Take on specific administrative responsibility for scheduling, recruiting, training records, or other part-time workforce functions when assigned by the General Manager.
- Provide operational oversight and direction to contractors and other event-day personnel within assigned areas of responsibility.
About the company
ASM Global runs a global network of venues such as stadiums, convention centers, and theaters and provides end-to-end venue management services for owners. Its work covers daily operations, staffing, event booking, and marketing, supported by a fully integrated marketing platform that aims to boost revenue and improve attendee experiences. The company earns fees from managing venues and may share in profits from hosted events. Its client base includes municipalities, universities, and private venue owners, and its portfolio handles more than 20,000 events each year. What sets ASM Global apart is its large, worldwide footprint and the combination of two major industry players, creating a broad network and scalable operations, plus a centralized marketing platform that helps owners maximize event revenue. The company’s goal is to help venue owners operate successful, high-attendance events while growing revenue and expanding its global presence.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Los Angeles, California
Founded
2019
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Simplify's Take
What believers are saying
- VCU named ASM Global for Siegel Center operations starting July 1, 2025.
- Legends Global won Browns and Miami venue-management deals in 2026, expanding NFL and university exposure.
- Grand Rapids and South Bend renewed terms in 2026, showing sticky client retention and reopenings.
What critics are saying
- Legends Global's $3.5 million DOJ antitrust settlement burdens every future acquisition until 2031.
- Massachusetts WARN filing cut 79 Boston jobs in April 2026, signaling restructuring pressure.
- New contracts concentrate dependence on public venues; losing one flagship like State Farm Stadium hurts materially.
What makes ASM Global unique
- White-label venue management across 450-plus venues gives municipalities one operator, July 2025.
- Deep university and stadium relationships span VCU, Miami, Grand Rapids, and State Farm Stadium.
- Integrated operations plus food, premium sales, and booking create a one-stop revenue engine.
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Benefits
- Flexible Work Hours