Full-Time
Renewals Manager
Posted on 9/25/2024
Envoy
201-500 employees
Workplace technology for visitor and space management
Compensation Overview
$105.5k - $119kAnnually
Junior, Mid
Austin, TX, USA
Hybrid position requiring 3 days a week in the Austin, Texas office.
You match the following Envoy's candidate preferences
Employers are more likely to interview you if you match these preferences:
- 2+ years in Renewals Management / Customer Success / Account Management, preferably with SaaS B2B closing experience.
- Demonstrated track record of continuous, substantial, and demonstrable success in SaaS sales, including over attainment against quota.
- Experience engaging with Procurement & Legal teams and navigating the quote-to-close process.
- Excelled at developing relationships with and becoming a trusted resource for customers.
- Experience managing pipelines with both fast moving transactional deals as well as longer term larger strategic deals.
- Proficiency with Salesforce or other CRM systems to manage and report on renewals performance effectively.
- Ability to analyze data and customer insights to make informed decisions about renewal trends strategies.
- Proven ability to manage complex renewals involving multiple stakeholders, including C-level executives.
- Own, drive, and lead the renewals lifecycle end-to-end, from the initial outreach to the closing of the renewal transaction itself; with a focus on our SMB customers.
- Engage key stakeholders in identifying contract requirements and resolving potential roadblocks to ensure an on-time close.
- Craft proposals, negotiate terms, and navigate procurement in collaboration with our Finance and Legal teams.
- Work cross-functionally with Sales, Customer Success, Legal, Product and Finance teams to ensure seamless renewals and identify opportunities for product enhancement based on customer feedback.
- Identify, escalate and forecast at-risk opportunities to minimize customer churn.
- Identify and create cross sell opportunities to maximize revenue growth.
- Identify and close multi-year renewals to mitigate the revenue risk and fluctuation.
- Help develop and optimize our renewals program, from playbooks to processes.
- Help us innovate and refine our customer renewal experience, contributing ideas and solutions that make our processes even more effective.
- Utilize leading tools such as Salesforce, Vitally, and other CRM platforms to drive efficient renewals and track your performance.
Envoy provides a platform that improves safety, flexibility, and guest experiences in office settings. Its main services include visitor management, which simplifies the check-in process for guests, and workplace management, which helps organizations use their space more effectively while adhering to safety guidelines. The platform features tools for visitor pre-registration, health questionnaires, desk booking, and real-time analytics, all designed to create a smooth and secure workplace experience. Envoy operates on a subscription model with tiered pricing to meet the needs of various clients, including corporate offices and co-working spaces. What sets Envoy apart from its competitors is its focus on user-friendly design and comprehensive functionality, addressing the increasing demand for flexible and safe workplace solutions. The company's goal is to help businesses maintain an efficient and welcoming work environment.
Company Size
201-500
Company Stage
Series C
Total Funding
$194.7M
Headquarters
San Francisco, California
Founded
2013
Simplify's Take
What believers are saying
- Increased demand for hybrid work solutions drives innovation in workplace management technology.
- Envoy's new features optimize space utilization and employee experience for RTO success.
- Growing trend towards data analytics in workplaces enhances employee satisfaction and efficiency.
What critics are saying
- Emerging workplace technology startups threaten Envoy's market share with competitive solutions.
- Data privacy concerns could lead to regulatory scrutiny affecting Envoy's data-driven services.
- Economic uncertainties may reduce spending on workplace management solutions, impacting revenue.
What makes Envoy unique
- Envoy offers a comprehensive platform connecting people, spaces, and data in workplaces.
- Envoy's visitor management system enhances security and guest experiences in over 13,000 locations.
- Envoy's subscription model provides tiered pricing plans for diverse organizational needs.
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Benefits
Flexible PTO
Learning & development stipend
Full health coverage
Remote working credit
$100 wellness credit
401k
Paid parental leave
Growth & Insights and Company News
6 month growth
↓ -1%1 year growth
↓ -2%2 year growth
↓ -2%The Envoy, who made this disclosure at the 2025 Chinese Lunar New Year celebration at the Chinese Cultural Centre, in Abuja on Saturday, said China was eager to work with Nigeria to increase trade relations, given Nigeria's trade and investment opportunities potential.
SAN FRANCISCO--(BUSINESS WIRE)--Envoy, the only integrated workplace platform that connects people, spaces, and data, today published the eBook, “Tomorrow’s tech, yesterday’s tactics: Bridging the gap to a future-ready workplace” based on survey data, collected in partnership with Hanover Research, exploring the current workplace landscape. Surveying over 400 executives across key departments like facilities, security, IT, and HR, the report reveals a concerning gap: many organizations struggle to keep pace with the evolving demands of the workplace. Envoy found that 96% of organizations are encouraging or mandating onsite work with some regularity, highlighting a significant shift back to physical workplaces. However, organizational leaders face challenges in measuring success and managing their work spaces. They often lack the data and technology to ensure physical security, optimize space usage, and make informed resource allocation decisions. This gap leaves organizations vulnerable to security breaches, inefficient workplaces, and wasted resources
SAN FRANCISCO--(BUSINESS WIRE)--Envoy, the only integrated workplace platform that connects people, spaces, and data, today announced dynamic space recommendations and data-enriched workplace mapping. These new capabilities will provide contextual space utilization insights and streamlined workplace design to ensure return to office (RTO) success. An Envoy “Future of the Workplace” industry report set to be published later this month shows that 96% of companies surveyed have returned to the office with some regularity. Despite the modern adoption of hybrid work, companies are still using outdated, manual processes to manage workspaces and are struggling to measure RTO performance. According to recent Envoy usage data, organizations with high workspace utilization have 38% higher employee retention and 24% improved revenue growth compared to those with low engagement metrics.In light of these trends and challenges, Envoy has introduced new features to guide organizations in their return-to-office journey by optimizing contextual data for both space utilization and employee experience. New features include:Data-Enriched Workplace Maps: This market-differentiating feature allows admins to access attendance and space utilization insights while editing or creating a workplace map
SAN FRANCISCO--(BUSINESS WIRE)--Envoy, the only integrated workplace platform that connects people, spaces, and data, today announced multiple advancements that streamline workplace access and safety for enterprises and highly regulated industries. With this release, Envoy has extended workplace safety notifications to both employees and visitors, and announced visitor recognition and registration, and self-serve mobile visitor sign-in across multiple locations. Envoy’s latest features modernize security, safety, and compliance requirements, safeguarding against financial and reputational risks, including fines, lawsuits, and breaches.An Envoy “Future of Work” industry report set to be published in April shows that 91% of workforces have returned to onsite work either full-time or in a hybrid model. This influx of employees back on premises has required companies to reevaluate their approach to physical security and safety across facilities, buildings, and dispersed geographic locations. To streamline their security efforts and safeguard their workforces and visitors, companies now need to rely on one system to manage access, operations and safety communications across all of their locations. However, nearly half of physical security leaders report struggling to maintain consistent security, safety, and compliance standards while also reducing costs across their various sites
SAN FRANCISCO--(BUSINESS WIRE)--Envoy, the only integrated workplace platform that connects people, spaces, and data, has appointed George Mogannam as Chief Revenue Officer. George will lead the company’s growth strategy in expanding the reach and capabilities of Envoy Workplace to further empower companies in their highly-dynamic workplace strategies. George comes with a proven track record of bringing process, discipline and rigor to each phase of the sales cycle. He has previously held the CRO leadership role at SnapLogic and at BlueJeans Networks. George joins Envoy following the appointment of Cormac Twomey as Chief Technology Officer, marking a key milestone for the company as it accelerates its next phase of growth. "George's mindset is invaluable to any company," remarked Larry Gadea, CEO of Envoy