Fender Musical Instruments Corporation is a world-famous brand with offices across the globe. Fender was born in Southern California and has built a worldwide influence beyond the studio and the stage. A Fender is more than an instrument; it’s a cultural symbol that resonates globally.

We are searching for a Quality Technician to join our team. This person will be responsible for repairing dealer/customer returns in a prompt and efficient manner while maintaining the high-quality standards of the Fender brands throughout the repair process.

Essential Functions:

• Conduct inspections of raw materials, components, and finished guitars to ensure compliance with quality standards and ensure all guitars meet regulatory and company-specific quality standards
• Perform detailed measurements and tests (e.g., cosmetic issues, fret alignment, neck relief) using precision instruments and quality criteria.
• Identify and document defects, deviations, and inconsistencies during production.
• Perform regular audits of manufacturing processes to ensure adherence to quality protocols and maintain detailed records of inspections, tests, and audit findings
• Monitor and enforce compliance with safety and quality standards on the production floor.
• Prepare comprehensive reports on quality metrics, trends, and non-conformance issues.
• Assist in the development and revision of Standard Operating Procedures (SOPs) and quality manuals.
• Investigate root causes of defects and propose corrective and preventive actions (CAPA).
• Collaborate with engineering and production teams to implement quality improvements.
• Monitor and track defect resolutions to ensure long-term solutions are effective.
• Train production staff on quality standards and proper inspection techniques.
• Serve as a resource for quality-related questions and provide technical support to various departments
• Assist in the preparation for internal and external audits.
• Additional duties as assigned

Qualifications:

• High School Diploma or equivalent
• Excellent communication skills
• Strong troubleshooting skills
• Ability to work independently
• Familiarity with Fender products and quality standards
• Computer skills (Microsoft Excel, Outlook, Word, SAP)
• Ability to read schematics and wiring diagrams
• Ability to adhere to safety procedures, rules, and regulations at all times, and to wear personal protective equipment while on the factory floor, including, without limitation: safety glasses.

About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Gretsch®, Jackson®, EVH®, Charvel® and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position.  “Pay scale” means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive.  The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs.  If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work.  Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role – especially as a new hire – and compensation decisions are dependent on the facts and circumstances of each case.  Subject to the foregoing, the current pay rate for this position is $20.00 to $23.47 per hour.

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