Targeted Case Manager 1
About the job
- One year of experience working with adults in a human service setting is required.
- A bachelor's degree in a related Behavioral Science field is required.
- Excellent verbal and written communication skills.
- Empathy and compassion to support patients through recovery.
- Ability to work with a diverse population of colleagues and patients.
- Problem-solving ability to address patient needs promptly.
- Ability to work collaboratively in a multidisciplinary healthcare environment.
- Ability to adapt within a dynamic work environment.
- Technological proficiency with multiple communication and documentation systems.
- Ability to operate with integrity and comply with work standards and regulatory requirements.
- Assess patient eligibility for specific service needs and develop individualized integrated action plans.
- Refer and connect patients to resources, monitor adherence, and provide necessary follow-ups.
- Assist patients in accessing medical, social, education, and employment resources.
- Complete detailed reports on needs assessments and case management activities.
- Enter necessary case management data into the electronic patient health record accurately and promptly.
- Provide crisis and de-escalation techniques.
- Ensure patients have reliable transportation to BrightView and other care providers.
- Attend required supervision, treatment team meetings, and quarterly in-service meetings.
- Follow regulatory and company requirements for documentation and evaluation.
- Participate in TCM audits and meet assessment and treatment plan completion expectations.
- Familiarity with Microsoft Office software, including Outlook, Teams, and Word.
- Familiarity with HIPAA and 42 CFR Part 2.
- Prior experience with harm reduction.
About the company
BrightView provides outpatient addiction treatment and recovery services, including medication-assisted treatment (MAT) and counseling, across locations in Ohio, Kentucky, North Carolina, Maryland, and Virginia. How it works: patients access outpatient programs that combine evidence-based therapies with MAT and counseling. Treatment plans are tailored to individual needs and delivered through clinics in multiple states, helping people start and sustain recovery outside of residential settings. How BrightView is different: it emphasizes evidence-based care across several states with integrated MAT and counseling in an outpatient model, offering coordinated services in accessible community-based clinics rather than inpatient facilities. This combination aims to support ongoing recovery while fitting patients' daily lives. Goal: to help individuals achieve and maintain recovery from addiction by providing accessible, coordinated outpatient treatment and support services.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Cincinnati, Ohio
Founded
2015
Get referred to BrightView
See people who can refer or advise you
Simplify's Take
What believers are saying
- September 2026 site updates show weekday walk-ins and 24/7 calling across locations.
- BrightView still publishes local overdose education stories through August and September 2026.
- Ohio, Kentucky, Virginia, North Carolina, and Maryland coverage supports referral density.
What critics are saying
- M.O. v. BrightView LLC, filed January 2025, alleges privacy and wiretapping violations.
- BrightView's patient-acquisition model depends on Medicaid and community referrals, both vulnerable to reimbursement shocks.
- A major privacy ruling severs referrals, because trust is BrightView's core product.
What makes BrightView unique
- BrightView runs 70-plus outpatient centers across five states as of September 2026.
- Same-day and next-day appointments at Louisville and Roanoke reduce recovery friction.
- Its harm-reduction messaging, featured September 2, 2026, directly targets overdose realities.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Paid Vacation
- 401(k) Company Match
- 401(k) Retirement Plan
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Life Insurance
- Professional Development Budget
- Tuition Reimbursement