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Pilgrim Labs

AI-powered platform for product decision support

Supply Chain Manager

Supply Chain ManagementConfirmed live in the last 24 hours
Full-timeRedwood City, CA, USANo salary listedIn-person

About the Job

Requirements

  • A track record of owning sourcing and supply chain execution for hardware development, manufacturing, or laboratory operations.
  • Demonstrated results negotiating supplier pricing, lead times, capacity, and commercial terms.
  • Ability to work from bills of materials, technical specifications, and build schedules, including changes to parts and revisions.
  • A record of resolving material shortages, supplier failures, or delayed deliveries under compressed timelines.
  • Experience establishing purchasing, inventory, or material-planning processes and using enterprise resource planning or related systems to manage them.
  • Ability to evaluate supplier capability and capacity, identify single-source risks, and develop alternate supply options.

Responsibilities

  • Build and manage a supplier base that supports prototype development through production, qualifying partners for technical capability, quality, capacity, and delivery.
  • Lead commercial negotiations, securing pricing, lead times, capacity commitments, and terms that support development and production plans.
  • Own material planning by translating bills of materials, engineering changes, and build schedules into purchase commitments and inventory requirements.
  • Drive orders from quote through delivery, expedite urgent purchases, and escalate directly with supplier leadership when commitments slip.
  • Manage supplier performance against cost, quality, and delivery commitments, and resolve nonconforming material and recurring production or fulfillment failures.
  • Identify supply risks early and work with engineers on alternative components, suppliers, or design changes to protect cost and schedule targets.
  • Establish purchasing, inventory, and logistics processes that maintain material availability, revision control, and traceability as production scales.

Desired Qualifications

  • Experience supporting new product introduction and production ramps; sourcing custom mechanical parts, electronics, fluidic components, or laboratory supplies; or managing supply chains for defense, aerospace, or scientific instrumentation.

About the Company

Pilgrim Labs

AI-powered platform for product decision support

Pilgrim Labs builds an AI-powered platform for product teams to turn customer feedback into strategic product decisions. It connects with data sources like Slack, Zendesk, and Gong to collect customer input and research in one place, then uses artificial intelligence to identify customer needs, pain points, and opportunities. This helps teams prioritize features and shape their roadmaps based on actual user sentiment rather than just anecdotes. Compared with others, Pilgrim combines multiple data streams into a single, data-driven view and targets product managers, designers, researchers, and executives to align everyone around customer insights. The company aims to help teams create customer-centric products more efficiently by guiding development with structured, evidence-based analysis.

Company size
11-50
Company stage
Seed
Total funding
$32.6M
Headquarters
Redwood City, CA
Founded
2023

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