American College of Obstetricians and Gynecologists

Professional association for obstetric and gynecologic care

Membership Data Specialist

Data Management +1Confirmed live in the last 24 hours

Full-timeWashington, DC, USA$52k - $62k

About the Job

Requirements

Proficiency in data visualization concepts and business intelligence requirements definition, including experience partnering with Power BI developers.
Experience with SQL, Excel, and data management best practices.
Understanding of data integration workflows and API-based system connections.
Familiarity with predictive modeling techniques and membership lifecycle analytics.
Ability to communicate complex data clearly.
Bachelor’s degree in data analytics, business intelligence, information systems, or a related field.
Two years of experience in data analytics, business intelligence, or CRM/AMS data management.
Demonstrated experience building dashboards and creating predictive models.
Experience with CRM/AMS systems such as NetForum, Salesforce, iMIS, or similar.
Understanding of the membership/customer lifecycle.

Responsibilities

Compile, analyze, and interpret member statistical data to formulate reports and make programmatic, product, or financial recommendations.
Analyze membership lifecycle trends, including recruitment patterns, engagement behavior, attrition, and retention risk factors.
Track and evaluate acquisition and retention performance metrics across key member segments.
Serve as project manager for outsourced market research projects, such as the annual member satisfaction survey, performed by consultants and vendors.
Use internal data and/or external market research to deliver clear, actionable reports and presentations to leadership and cross-functional partners.
Monitor and improve data accuracy and integrity, including maintaining accurate member demographic information.
Perform routine audits to identify and correct inconsistencies.
Partner with IT/data and Membership teams to optimize CRM workflows related to onboarding, renewals, reporting, and segmentation.
Identify data quality issues and define requirements for system enhancements or process improvements.
Perform other duties as assigned in support of organizational priorities.

Desired Qualifications

Experience building dashboards using Tableau or Power BI is preferred.
Experience with NetForum is preferred.
Non-profit or association experience is preferred.

The Membership Data Specialist is responsible for turning membership data into actionable insights that shape strategic programmatic, product, and membership decisions. This role analyzes the full member lifecycle including recruitment, retention and engagement, surfacing trends and risk factors.

This role is responsible for tracking performance across key member segments and translating data into clear reports and presentations for leadership and other ACOG departments. The Membership Data Specialist also serves as a steward of data quality, auditing member records, maintaining demographic accuracy, and partnering with the IT and data teams to strengthen CRM workflows for onboarding, renewals, reporting, and segmentation.

Note: This position is considered Hybrid and will need to commute to ACOG's office located in Washington, D.C.

Duties/Responsibilities:

Compile, analyze, and interpret member statistical data to formulate reports and make programmatic, product, or financial recommendations.
Analyze membership lifecycle trends, including recruitment patterns, engagement behavior, attrition and retention risk factors.
Track and evaluate acquisition and retention performance metrics across key member segments.
Serve as project manager for outsourced market research projects (i.e. annual member satisfaction survey) performed by consultants and vendors.
Using internal data and/or external market research, deliver clear, actionable reports and presentations to leadership and cross-functional partners.
Monitor and improve data accuracy and integrity, including the maintenance and accuracy of member demographic information.
Perform routine audits to identify and correct inconsistencies.
Partner with IT/data and Membership teams to optimize CRM workflows related to onboarding, renewals, reporting, and segmentation.
Identify data quality issues and define requirements for system enhancements or process improvements.
Perform other duties as assigned in support of organizational priorities.

Required Skills/Abilities:

Proficiency in data visualization concepts and BI requirements definition; experience partnering with Power BI developers.
Experience with SQL, Excel, and data management best practices.
Understanding data integration workflows and API-based system connections.
Familiarity with predictive modeling techniques and membership lifecycle analytics.
Excellent communication skills, with the ability to simplify complex data.
Strong problem-solving abilities and curiosity.
Collaborative mindset suited for cross-department teamwork.

Education and Experience:

Bachelor’s degree in data analytics, business intelligence, information systems or related field.
2 years in data analytics, business intelligence, or CRM/AMS data management.
Demonstrated experience building dashboards (e.g. Tableau, Power BI preferred) and created predictive models.
Experience with CRM/AMS systems (NetForum preferred, Salesforce, iMIS, or similar).
Understanding of membership/customer life cycle.
Non-profit/association experience preferred

Salary Range

$52,000—$62,000 USD

Our Perks

Paid Parental Leave – Breastfeeding Friendly Workplace – Flexible work schedule – Commuting Allowance – Generous Paid Time Off – Holiday Pay – Life Insurance – Community Volunteering Opportunities – Generous 401(k) Company Contributions – Medical, Dental, and Vision Insurance – Learning Opportunities and Tuition Reimbursement – Company-Sponsored Team Outings – and more!

ACOG is an EEO employer committed to providing equal employment opportunities to all applicants and employees. As a federal government contractor and in accordance with applicable laws, regulations, and Executive Orders, the College takes affirmative action to ensure that applicants and employees covered are not discriminated against because of their race, color, religion, national origin, sex (gender), age, disability, pregnancy, marital status, sexual orientation, personal appearance, gender identity or expression, family responsibilities, political affiliation, veteran status, genetic information, or any other characteristic that is protected by applicable law. For more information about your equal employment opportunity rights, please view this poster: EEO is the Law. The College also participates in E-Verify.

Salary Range 52000 - 62000 USD

About the Company

American College of Obstetricians and Gynecologists

Professional association for obstetric and gynecologic care

The American College of Obstetricians and Gynecologists is a nonprofit membership association for physicians and other professionals in obstetric and gynecologic care. It develops expert-reviewed clinical guidance and practice resources, and its Every Stage Health website publishes health information for patients. Continuing medical education courses and publications support professional learning, while regional districts and sections connect members across career stages. Membership dues, education registration fees and publication revenue support its work, alongside contributions. The organization traces its roots to 1951 and is headquartered in Washington, DC.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: United States
Founded: 1951

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