Tom James Company

Custom clothing with digital wardrobe services

Administrative Assistant - Sales

Administrative SupportConfirmed live in the last 24 hours

Part-timePittsburgh, PA, USA$19 /hr

About the Job

Requirements

A valid driver's license is required, except in larger metropolitan areas.
The role requires the ability to bend and lift 30 pounds.
The role requires proficiency with Microsoft Office and Google Docs, Sheets, and Forms.
The role requires basic accounting skills, such as balancing accounts.
The role requires customer service skills.
The role requires social media familiarity, especially with LinkedIn and Instagram.
The role requires verbal, written, and listening communication skills.
The role requires organizational skills and time management skills.

Responsibilities

Prepare for daily client visits by prepping clothing for delivery, locating client information such as accounts receivable balances and sales sheets, updating sales materials about fabrics and options, and coordinating and maintaining client orders and files.
Communicate with clients by setting up appointments, providing order status, scheduling deliveries, and sending reminders.
Support the sales professional's efforts by communicating regularly with the sales professional and store team, meeting with the sales professional to set goals, managing the daily calendar, organizing inventory, pursuing process and communication efficiencies, and picking up and delivering client items as needed.
Prospect for new clients using internet and social media applications, including digital marketing on LinkedIn, Instagram, Facebook, Threads, and Twitter; enter referrals into the proprietary system; send introductory and promotional messages; and create call lists and hot lists.
Provide customer service when contacting factories, the corporate office, clients, and outside vendors.
Maintain a professional image when interfacing with corporate clients.

Desired Qualifications

Two years of office-related experience is preferred.
Experience in a sales-oriented environment is a plus.

Salary Range: 19 to 19 (Currency: USD) (Pay period: bi-week-salary)

At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.

We currently have a part-time opening in our Pittsburgh, PA office. Our position is for 21 hours per week at $19.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.

Regular onsite attendance required.

Job Responsibilities

Preparing for daily client visits
Prepping clothing to be delivered
Locating necessary client information (A/R balances, sales sheet)
Updating sales materials regarding fabrics/options
Coordinating and maintaining all client orders/files
Communicating with clients:
Setting up appointments
Providing status of orders
Scheduling deliveries
Sending reminders
Supporting the sales efforts of the sales professional by:
Communicating regularly with the sales professional and other members of the store team
Meeting with the sales professional to set goals
Managing daily calendar
Organizing inventory
Pursuing efficiencies for processes and communication
Picking up and delivering client items as needed
Prospecting new clients using internet and social media applications
Digital marketing - proficient in LinkedIn, Instagram, Facebook, Threads, Twitter
Entering referrals into proprietary system
Sending introductory and promotional messages
Creating call lists/hot lists
Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
Maintaining a professional image to interface with corporate clients

A successful candidate fits the following criteria:

Confident, independent worker
Strong communication skills (verbal, written, listening)
Excellent organizational skills
Outstanding time management skills
Professional customer service skills
Social Media savvy (especially on LinkedIn & Instagram)
Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
Possesses basic accounting skills (such as balancing accounts)
Enjoys being flexible and multitasking
Motivated to tackle challenges
Yearns to work in a fast-paced team environment
Able to bend and lift 30 lbs.
Valid Driver’s License required (Exception: larger metropolitan areas)
Two years office-related experience is preferred.
Experience with a sales-oriented environment is a plus!

About the Company

Tom James Company

Custom clothing with digital wardrobe services

Tom James Company specializes in providing custom clothing through a vertically integrated service model, using a digital approach to offer tailored wardrobe services. This firm stands out in the fashion industry by supplying personalization at scale, leveraging advanced technologies to meet individual client needs efficiently. Such a commitment to tailored services not only fosters a culture of innovation but also positions them as leaders in custom clothing sector, making it an exceptional workplace for those passionate about fashion and technology.

Company size: 1,001-5,000
Company stage: Pre-seed
Total funding: $2.4M
Headquarters: Franklin, Tennessee
Founded: 1966

Recently Posted Jobs

Explore more opportunities at Tom James Company

See more jobs