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PENN Entertainment

Operates casinos, racetracks, and online betting

Beverage Server - Casino Bar

Dining, Bar & Counter ServiceUpdated on Nov 12
Part-timeBaton Rouge, LA, USAIn-person

About the Job

Requirements

  • Must be at least 21 years of age.
  • Must have a high school diploma or equivalent.
  • Must obtain and maintain valid alcohol-serving permits.
  • Must be able to read, write legibly, understand, and speak English.
  • Must have customer service and communication skills.
  • Must be able to count money and change correctly.
  • Must know or be able to learn tray service and cocktail ingredients.
  • Must be available for a required schedule that may include nights, weekends, holidays, and overtime.
  • Must meet the company's professional appearance standards.
  • Must be physically mobile with reasonable accommodation and able to respond to visual and oral cues.
  • Must be able to lift and carry a 20-pound full cocktail tray for extended periods.
  • Must tolerate second-hand smoke, noise, and bright lights, and work at a fast pace in crowded or noisy environments.
  • With reasonable accommodation, must be physically mobile and able to push, pull, carry, and lift up to 25 pounds, and push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance in varying work areas, including confined spaces.

Responsibilities

  • Provide personalized service and use guests' names.
  • Resolve service problems according to guidelines.
  • Serve as an ambassador of goodwill while working and at customer and public relations functions, and appear in publicity photos.
  • Promote casino events and programs.
  • Provide fast (20-minute-or-less round time), friendly, professional beverage service to casino guests and carry full trays on every round.
  • Monitor guests' alcohol consumption and intervene as needed according to guidelines.
  • Take drink orders, communicate with the bartender, assist in preparing drinks, and present drinks to guests.
  • Handle money according to procedure.
  • Work with beverage servers, bartenders, barbacks, the beverage supervisor, and the slots supervisor.
  • Maintain a clean and stocked workstation.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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