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SPS Holding

Global BPO and intelligent document management

Host

Dining, Bar & Counter ServiceUpdated on Nov 12
Part-timeNew York, NY, USAIn-person

About the Job

Requirements

  • Strong verbal and written English communication skills.
  • Professionalism and a polished demeanor.
  • Comfort working in changing climate conditions and on high-altitude floors.
  • Ability to work varied shifts, including weekends, holidays, and overtime during peak seasons.
  • Ability to walk and stand for a significant portion of the shift.
  • Ability to work throughout all areas of the attraction, including elevated floors.

Responsibilities

  • Meet, greet, and interact with guests in a professional, friendly, and welcoming manner.
  • Provide directions throughout the attraction to maintain smooth guest flow.
  • Share safety information and helpful insights about Top of the Rock, Rockefeller Center, and New York City.
  • Admit ticket holders using wireless admission terminals.
  • Load guests into elevators and manage traffic flow at high-visibility areas.
  • Identify and resolve guest-flow challenges in partnership with leadership.
  • Actively listen and respond thoughtfully to guest inquiries.

About the Company

SPS Holding

Global BPO and intelligent document management

SPS Holding is a global provider of business process outsourcing and document management services that helps companies optimize and automate back-office tasks, digitize documents, and manage client communications. It delivers services through Technology Business Solutions (TBS) for back-office operations and data management, and Enterprise Workplace Solutions (EWS) for office logistics and workplace experiences, using AI, cognitive learning, and robotic process automation to handle unstructured content and automate tasks like claims handling and invoice processing. The company differentiates itself with a large global footprint (over 20 countries and 8,500+ employees) and an integrated end-to-end approach across digital process optimization and workplace services for industries such as banking, insurance, healthcare, and legal. Its goal is to help clients transform operations through data-driven, automated processes so they can focus on core activities.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Zurich, Switzerland
Founded
1980

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