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Global Medical Response

Nationwide emergency medical services and transport

Talent Acquisition Systems Administrator

Enterprise ApplicationsPosted on Nov 13
Full-timeGreenwood Village, CO, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in Information Systems, Human Resources Technology, Business, or a related field, or an equivalent combination of education and experience.
  • At least three years of experience in systems administration, preferably in a Talent Acquisition, HR technology, or enterprise SaaS environment.
  • Hands-on experience administering or supporting enterprise applicant tracking systems, recruiting customer relationship management systems, or talent acquisition technology platforms.
  • Strong analytical, troubleshooting, and problem-solving skills to diagnose technical and process-related issues.
  • Strong communication skills and a customer-centric mindset to work effectively with technical and non-technical stakeholders.
  • A strong understanding of enterprise Talent Acquisition technology and the ability to manage system configuration, administration, enhancements, and ongoing optimization.
  • The ability to learn new platforms quickly, troubleshoot complex issues, understand system integrations and workflows, and implement scalable solutions.
  • The ability to identify opportunities to use automation and AI-enabled capabilities to improve efficiency, decision support, and user experience while maintaining appropriate governance and human oversight.
  • The ability to manage competing priorities across production support, implementations, integrations, enhancements, and project workstreams.
  • The ability to translate technical concepts into practical solutions for recruiters, hiring managers, HR partners, and business stakeholders.
  • An interest in simplifying processes and using technology, data, automation, and emerging capabilities to improve the recruiter, candidate, and hiring manager experience.

Responsibilities

  • Serve as a primary administrator and subject matter expert for the organization's Talent Acquisition technology ecosystem, including applicant tracking systems, customer relationship management systems, career sites, automation, and integrated recruiting technologies, ensuring effective configuration, performance, and user experience.
  • Provide tier-1 and tier-2 technical support to Talent Acquisition and Human Resources users, resolve system issues, and manage support requests through platforms such as ServiceNow.
  • Lead or support system implementations, enhancements, upgrades, integrations, and technology transformation initiatives in collaboration with Information Technology, Human Resources Information Systems, vendors, and other cross-functional partners.
  • Maintain data integrity, user access controls, system configurations, workflows, and business rules to support evolving business and recruiting needs.
  • Identify and implement opportunities to use automation, AI-enabled functionality, and system capabilities to simplify processes, reduce manual work, and improve recruiting outcomes.
  • Develop training resources, system documentation, and change management materials to support user adoption and effective utilization of Talent Acquisition technology.
  • Monitor system performance, user adoption, and usage analytics to identify opportunities for optimization and improved recruiter, hiring manager, and candidate experiences.
  • Support integrations and data exchanges between Talent Acquisition systems, Human Resources Information Systems platforms, assessment providers, background screening solutions, job boards, and other recruiting technologies.
  • Contribute to the development and enforcement of Talent Acquisition technology governance, security, compliance, and responsible use of AI and automation.

Desired Qualifications

  • Experience with modern recruiting platforms such as Eightfold, Phenom, Workday Recruiting, Greenhouse, SmartRecruiters, Avature, or similar technologies.
  • Experience with workflow automation, AI-enabled recruiting technology, customer relationship management functionality, system configuration, or recruiting technology integrations.
  • Familiarity with Human Resources Information Systems integrations, application programming interfaces, data feeds, system interfaces, and recruitment technology workflows.
  • Experience with Information Technology Service Management tools such as ServiceNow and knowledge of Information Technology Infrastructure Library practices.

About the Company

Global Medical Response

Nationwide emergency medical services and transport

Global Medical Response provides emergency medical services across the United States, delivering patient transport and critical care with ground ambulances, air ambulances, and fire units. Its services include emergency response, patient transport, and managed transportation for facilities and agencies, funded by government contracts, healthcare provider agreements, and direct billing. The company uses integrated dispatch and care coordination technology to mobilize appropriate responders quickly. By operating a nationwide, multi-mode network serving individuals, hospitals, and government clients, GMR aims to deliver fast, reliable care and safe transportation to facilities.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Lewisville, TX
Founded
2018

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