Director, Government and External Quality Programs

Job Description:

The Director of Government and External Quality Programs sets the enterprise vision and strategy for government quality and public reporting programs. This role anticipates regulatory and policy changes, represents Intermountain externally, establishes standards and governance, and mobilizes organizational partners to improve quality performance, manage risk, and optimize financial outcomes. The Leader also builds and develops a sustainable center of expertise responsible for accurate, timely, and defensible reporting.

Essential Functions

• Sets the enterprise vision and strategy for government quality and public reporting programs. Anticipates the future environment, establishes strategic priorities, and aligns the portfolio with Intermountain’s clinical, financial, and operational goals.
• Shapes Intermountain’s response to evolving policy and regulation. Interprets emerging government priorities, evaluates enterprise impact, and advises senior leaders on strategic decisions, risks, opportunities, and organizational readiness.
• Develops Intermountain’s positions and represents the organization externally. Builds enterprise alignment and serves as a senior representative in government, industry, advisory, and measure-development forums to influence practical and meaningful quality programs.
• Builds strategic partnerships that expand Intermountain’s influence. Cultivates senior-level relationships with government agencies, associations, health systems, health plans, and national quality leaders to anticipate change, shape strategy, and advance shared priorities.
• Establishes enterprise standards for quality measurement and reporting. Provides strategic oversight of measure interpretation, data integrity, abstraction, submission, and public reporting to ensure results are consistent, timely, and defensible.
• Drives enterprise quality performance and financial value. Mobilizes clinical, operational, financial, and technical leaders around priority opportunities and ensures government quality programs translate into measurable improvement and optimized organizational outcomes.
• Establishes governance and executive accountability for program risk. Ensures senior leaders have visibility into performance, financial exposure, readiness, and emerging concerns. Directs the organizational response to significant reporting issues, disputes, and adverse determinations.
• Builds and leads an enterprise center of expertise. Provides strategic direction to government quality reporting teams, develops leaders and subject matter experts, and ensures the organization has the talent, technology, partnerships, and resources needed for long-term success.

Skills

• Strategic Leadership
• Strategic Planning
• Regulatory Interpretation
• Policy Analysis
• External Relations and Advocacy
• Executive Influence and Communication
• Quality Measurement and Reporting
• Performance Improvement
• Risk Management
• Financial Acumen
• Relationship Building
• Communication

Minimum Qualifications

• Bachelor’s degree in healthcare administration, public health, nursing, health information management, health policy, business, data analytics, or a related field. Degree must be obtained through an accredited institution. Education is verified.
• Seven years of progressive experience in healthcare quality, regulatory reporting, government healthcare programs, public reporting, value-based care, health policy, or a related field.
• Three years of leadership experience, including responsibility for people, complex programs, or enterprise-wide initiatives.
• Experience interpreting federal or state healthcare regulations, quality program requirements, payment models, measure specifications, or public reporting methodologies.
• Experience developing strategy and leading implementation across multiple departments, facilities, markets, or operational areas.
• Experience advising senior leaders and communicating complex regulatory, clinical, financial, and technical information to varied audiences.
• Experience influencing decisions and achieving results across organizational boundaries without direct authority.
• Experience using quality, operational, and financial information to identify risk, prioritize opportunities, and guide improvement.

Preferred Qualifications

• Master’s degree in public health, healthcare administration, health policy, business administration, nursing, health informatics, or a related field.
• Experience with CMS hospital quality and payment programs, Medicaid quality programs, state-mandated reporting, or national public reporting and recognition programs.
• Experience representing a healthcare organization on government, industry, advisory, association, or measure-development committees.
• Experience developing organizational positions or formal responses related to proposed regulations, measures, benchmarks, payment methodologies, or public-reporting requirements.
• Experience establishing enterprise governance, regulatory readiness, program controls, risk-management processes, or corrective-action structures.
• Experience leading teams responsible for clinical data abstraction, measure interpretation, validation, regulatory submission, or public reporting.
• Experience building strategic partnerships with government agencies, health plans, associations, peer health systems, or national quality organizations.
• Experience leading a center of expertise, developing leaders and subject matter experts, and establishing succession and cross-training strategies.

Physical Requirements

• Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs. 
• Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. 

Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. 

Location:

Intermountain Health Intermountain Medical Center

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$68.42 - $105.62

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.