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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeAdvance, NC, USAIn-person

About the Job

Requirements

  • Basic Life Support certification for Healthcare Providers issued by the American Heart Association is required.
  • Current Medical Assistant certification from one of the listed certifying organizations is required: American Association of Medical Assistants, National Health Career Association, National Center for Competency Testing, American Medical Technologists, American Allied Health, National Healthcare Worker’s Association, National Association for Health Professionals, or National Registry of Medical Assistants.
  • Graduation from an accredited Medical Assistant program is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical records systems.
  • Must be able to demonstrate knowledge and skills necessary to provide age-appropriate care and understand growth and development across the life span, assess patient-status data, interpret age-specific needs, and provide care according to departmental policies and procedures.
  • Must be able to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance; for patient lifts over 35 pounds or when a patient cannot assist, patient-handling equipment and another team member are expected to be used when available.
  • Must have functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
  • Will be frequently exposed to mechanical, electrical, chemical, blood, and body-fluid hazards and must wear protective clothing and equipment as needed.
  • Must operate all equipment necessary to perform the job.

Responsibilities

  • Prepare and room patients for examinations by obtaining vital signs and gathering, documenting, and updating pertinent health information, including chief complaint, allergies, and medications.
  • Monitor and complete Clinical Integration and Quality Improvement measures, notifying the clinician of opportunities within the Medical Assistant’s scope.
  • Perform laboratory procedures such as strep tests, wound cultures, and specimen collection using aseptic technique and standard precautions and infection-control guidelines.
  • Assist physicians and advanced practice professionals with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, and colposcopy.
  • Administer routine medications under physician or advanced practice professional orders or approved standing orders and protocols, including immunizations, antibiotics, vitamins, and topical agents.
  • Follow through on procedure and test requests, pre-approved care algorithms, new appointment times, and referrals to other facilities or services; refer questions to registered nurses and physicians or advanced practice clinicians according to scope-of-practice guidelines and relay information to patients as directed.
  • Communicate with physicians, advanced practice professionals, and other healthcare team members to support clinic flow, adjusting as necessary, and provide patients with accurate and timely information.
  • Perform basic and advanced clinical support tasks according to specialty and demonstrated competency, potentially including suture and staple removal, throat and nose cultures, drug screens, phlebotomy, EKGs, spirometry, Holter monitor application, and prescription refills under approved protocols and clinical supervision.

Desired Qualifications

  • One year of experience is preferred.
  • Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Customer service skills that support a positive patient experience.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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