Operations Process Transformation Lead

Who are we looking for?

State Street Global Delivery Data Operations team is seeking a versatile individual in a Vice President role to lead Process Transformation. This growing team within Global Delivery is creating new services and offerings and looking for a leader with strong data analysis and technical skills to lead automation, change, and AI adoption within the operations team.

This qualified individual will work with the Operations management team to lead data delivery initiatives, provide data and business solutions, and will collaborate with technology and product partners. This leader will be expected to manage a team of contributors, build relationships, and collaborate with both business and technology stakeholders in order to contribute to the timely execution of long-term strategic plans for building out sophisticated data solutions.

Why this job is important to us?

State Street Data Operations brings together data capabilities across the investment lifecycle to help our clients make better decisions, grow at scale, and deliver returns for their clients. The successful candidate must be skilled in analyzing our complex business service flows across front, middle, and back office operating models, with a focus on data management and delivery. In this client facing role, they will also be driving the strategic solution design, business architecture, and business solutions/services while driving program/project execution and reporting.

What you will be responsible for?

• Establish strong partnerships with internal stakeholders in Operations, Technology, Product and E2E architecture teams to influence and coordinate cross-functional business data solutions and products, in support of client and business goals.
• Lead reporting on data delivery methods, data quality results, and enhance change management processes.
• Create and execute end-to-end transformation roadmaps.
• Set KPI’s and measure success of change initiatives and drive operational efficiencies.
• Act as a liaison between business and technology teams to support product demand opportunities as part of data strategy.
• Possess strong knowledge of front-to-back Investment management/Investment services with focus on user data requirements.
• Work with business and technology partners to establish clear connections between business goals, strategies, and the data and technology investments required to achieve them.
• Communicates recommendations to management/senior business leaders through effective written and oral communication.
• Assist with pricing strategies and product policies

What we value?

These skills will help you succeed in this role:

• Strong Technical skills with a background in Custody, Accounting and/or Performance
• Strategic thinker with strong business analysis and planning skills. Capable of identifying and interpreting wider-ranging issues: ‘Big picture’ understanding.
• Creation of data and business process flows and defining the business problem, solution, and design using various tools.
• Proven experience with business requirements analysis to meet critical business needs, must display an ability to drive tasks through to completion.
• Experience with design and optimization of user experience across different interfaces to maximize engagement and adoption
• Excellent time management and organization skills, with the ability to manage multiple competing priorities.
• Product Owner role experience using Agile Methodologies.
• Proven related financial services experience. Good understanding of State Street businesses.
• Demonstrate understanding of Data Operations, processes and procedures with an ability to learn quickly.
• Excellent interpersonal, communication, facilitation, presentation and negotiation skills.
• Proficiency with MS Office Products; MS Access, Visio; Jira, Confluence, PowerPoint. - Demonstrated excellence in business writing, development of business process flow diagrams, making comparisons regarding current and future processes, and effective communication.

Education & Preferred Qualifications:

- Bachelor’s degree in finance, MIS, Information Technology, or a related field of study.

-Data Analysis technical skills including MYSS, SQL, Data Visualization tools, Power BI, etc.

- 12+ years of experience in Transformation, Data analysis, Operations, or Product management.

- Experience managing individual contributors

Salary Range:

$110,000 - $181,250 Annual

The range quoted above applies to the role in the location specified. If the candidate would ultimately work outside of the location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.