Full-Time

Account Executive

Mid-Market

Confirmed live in the last 24 hours

Dialpad

Dialpad

1,001-5,000 employees

AI platform for customer engagement and collaboration

Enterprise Software
AI & Machine Learning

Mid, Senior

Tempe, AZ, USA

Category
Inside Sales
Sales & Account Management
Required Skills
Sales
Requirements
  • 3-5 years of sales experience in an ever-changing environment
  • Experience in managing & closing strategic deal cycles that include multiple business units and stakeholders
  • Preferred expertise in SaaS (including UCaaS and/or CCaaS)
Responsibilities
  • Own the entire sales process, including converting leads into workable pipeline
  • Build strategic prospecting campaigns and sequencing to source your own opportunities
  • Manage and close complex transactions involving multiple internal and external stakeholders
  • Own your key deal reviews, forecasts, and professional career roadmap

Dialpad provides an AI-powered platform that enhances customer engagement, sales, and team collaboration through features like real-time transcription, sentiment analysis, live coaching, and predictive customer satisfaction scores. The platform allows businesses to analyze conversations and improve interactions with customers. Dialpad stands out from competitors with its rapid product innovation and strong partnerships, such as its collaboration with the Sacramento Kings basketball team. The company's goal is to use AI to improve customer service and sales processes for a wide range of clients.

Company Stage

Late Stage VC

Total Funding

$437.7M

Headquarters

San Ramon, California

Founded

2011

Growth & Insights
Headcount

6 month growth

9%

1 year growth

15%

2 year growth

28%
Simplify Jobs

Simplify's Take

What believers are saying

  • Dialpad's acquisition of Surfboard enhances its workforce management capabilities.
  • Recognition as Google Cloud Technology Partner of the Year boosts Dialpad's market credibility.
  • The launch of Dialpad Support showcases its commitment to improving customer service efficiency.

What critics are saying

  • Emerging AI-driven platforms may challenge Dialpad's market position with competitive features.
  • Integration challenges from the Surfboard acquisition could disrupt operations.
  • Rapid AI advancements may outpace Dialpad's innovation, risking product obsolescence.

What makes Dialpad unique

  • Dialpad offers real-time transcription and sentiment analysis, enhancing communication efficiency.
  • The platform integrates voice, video, and messaging in a single, secure solution.
  • Dialpad's continuous innovation outpaces many competitors in AI-driven communication.

Help us improve and share your feedback! Did you find this helpful?