Full-Time

Assistant General Manager

Posted on 11/22/2024

Whalar

Whalar

201-500 employees

Connects brands with social media creators

Data & Analytics
Social Impact
Entertainment

Compensation Overview

$100k - $120kAnnually

Mid

New York, NY, USA

Category
Inventory Management
Quality Control & Compliance
Supply Chain Management
Operations & Logistics
Required Skills
Inventory Management
Requirements
  • 3-5 years of experience in hospitality, operations, or creative environments with a strong background in team management.
  • Leadership skills with a passion for mentoring and developing teams across multiple departments.
  • Operational expertise in managing front-of-house (Café, Reception) and support teams (Stewarding, Maintenance).
  • Proven financial management experience, including P&L tracking and budgeting.
  • Strong organizational skills, capable of managing multiple priorities in a fast-paced environment.
  • Tech-savvy, with experience using CRM systems like PeopleVine and POS systems such as Toast to enhance operations.
  • A collaborative mindset, ready to work across departments to ensure smooth, creative operations.
  • Passion for creativity and innovation, aligning with The Lighthouse’s mission to support and inspire creators.
Responsibilities
  • Oversee all Café operations, including inventory management, vendor relations, financial tracking, and ensuring adherence to standard operating procedures while fostering a high-quality service environment.
  • Lead and mentor the Café team in hiring, training, and scheduling while driving creativity by developing innovative menu items that align with the Café's mission to nourish, fuel, and create time for members.
  • Collaborate with various teams (Studio Techs, Events, Membership, Café, Reception, Stewarding, and Maintenance) to ensure smooth operations and support seamless event execution through logistics and coordination.
  • Act as a escalation point for team members, facilitating problem-solving and ensuring challenges are resolved quickly and effectively across departments.
  • Monitor and manage Café and Reception budgets to ensure cost-effectiveness while aligning with operational goals, and ensure compliance with labor laws to foster a fair workplace.
  • Create and refine standard operating procedures (SOPs) to streamline operations and maintain high service excellence.
  • Lead by example, fostering an inclusive and collaborative environment where creativity thrives.
  • Mentor team leads and develops training programs that support day-to-day operations and long-term employee growth.
  • Champion The Lighthouse’s mission, ensuring all teams align with the company’s values of creativity, collaboration, and community.

Whalar connects brands with social media creators to produce engaging content in the influencer marketing industry. It operates primarily in the digital advertising space, helping brands reach audiences that traditional advertising often misses. Whalar facilitates partnerships between brands and creators, allowing for the creation of culturally relevant content that drives engagement. The company generates revenue by charging brands for access to its network of creators and for services like campaign management and performance analytics. A key differentiator for Whalar is its focus on cultural relevance and positive social change through initiatives like Whalar for Good, which promotes strategic partnerships for social impact. Overall, Whalar aims to enhance brand visibility and engagement through effective influencer collaborations.

Company Stage

Seed

Total Funding

$3.5M

Headquarters

New York City, New York

Founded

2016

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-5%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for authentic content aligns with Whalar's focus on cultural relevance.
  • Brands increasingly invest in influencer marketing, benefiting Whalar's business model.
  • The rise of social commerce offers new sales avenues through creator partnerships.

What critics are saying

  • Rapid expansion through acquisitions may lead to integration challenges.
  • New co-CEOs could shift strategies away from current market demands.
  • Partnerships like with LinkedIn may increase competition from other agencies.

What makes Whalar unique

  • Whalar emphasizes cultural relevance and social impact through its Whalar for Good initiative.
  • The company leverages a diverse creator network for engaging and authentic content creation.
  • Whalar's strategic partnerships, like with LinkedIn, enhance its creator marketing capabilities.

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