CSC

Global compliance, governance, and transactional services

Investor Services Specialist

Asset ManagementPosted on Nov 10

Full-timeHong KongNo salary listed

About the Job

Requirements

A degree in Business Administration or a related discipline is required.
At least 2 years of investor services experience is required; candidates with less experience may be considered for a more junior role.
A Know Your Customer or Transfer Agency background is required.
Proficiency in Microsoft Office, especially Word, Excel, and PowerPoint, is required.
Written and spoken English and Chinese proficiency is required, with conversational Mandarin.
The candidate must be able to work independently, multitask, and maintain attention to detail.
The candidate must be able to adapt to new challenges and work under pressure.

Responsibilities

Perform anti-money laundering and counter-terrorist financing activities, including investor Know Your Customer checks, and follow up with investors for required Know Your Customer documents, including Foreign Account Tax Compliance Act and Common Reporting Standard forms and information.
Prepare investor Know Your Customer packs and update checklists and systems.
Review Foreign Account Tax Compliance Act and Common Reporting Standard indicia and documentation, and perform validation and reasonableness checks.
Prepare Foreign Account Tax Compliance Act and Common Reporting Standard files and arrange reporting before regulatory deadlines.
Oversee and review transfer agency dealing activities, including capital calls, distributions, transfers, subscriptions, redemptions, and switches.
Maintain and update investor registers and static data in the system.
Prepare and issue investor statements and contract notes, and manage distributions and dividends.
Review and approve payments and settlements.
Serve as the key contact for clients and investors on routine transaction and Know Your Customer matters.
Ensure strict compliance with internal procedures and guidelines, as well as regulatory requirements.
Collaborate with other teams to understand client needs and provide solutions.
Participate in ad hoc projects assigned by the supervisor.

Investor Services Specialist
Job Location - Hong Kong
Shift - Monday - Friday, 9.00am - 6.00pm
Work mode - Hybrid

Job duties:

Performs AML/CFT including investor KYC and follow up with investor on required KYC documents including FATCA/CRS related forms/information
Prepares investor KYC pack and update the checklist/system
Performs FATCA/CRS Indicia and documentation review and carry out the validation and reasonableness check
Prepares FATCA/CRS files and arrange respective reporting before regulatory deadlines
Oversee and review TA dealing activities including capital calls, distributions, transfer, subscriptions, redemptions, switches
Maintains and updates investor register and static data in system
Prepares and issues investor statements, contract notes and manages distributions/dividends
Review and approve payments and settlements
Act as the key contact with clients and investors on routine transaction and KYC related matters
Ensures strict compliance with CSC internal procedures and guidelines as well as the regulatory requirements
Collaborates with other teams to understand client needs and provide solutions
Participates in ad hoc projects assigned by your supervisor
Degree holder in Business Administration or related discipline
Minimum 2-7 years investor services experience
Candidates with less experience will be considered for a more junior role
With Know Your Customer ("KYC") or Transfer Agency background is required
Proficiency in Microsoft Office suite, especially WORD, EXCEL, PPT
Excellent in both written and spoken English and Chinese, with conversational Mandarin
Independent, multi-tasking, meticulous, pro-active, attentive to details, self-motivated
Able to adapt in new challenges and with excellent communication skills
Mature and stable, be willing to work under pressure

Technical skills, experience, and qualifications requirement

Degree holder in Business Administration or related discipline
Minimum 2-7 years investor services experience
Candidates with less experience will be considered for a more junior role
With Know Your Customer ("KYC") or Transfer Agency background is required
Proficiency in Microsoft Office suite, especially WORD, EXCEL, PPT
Excellent in both written and spoken English and Chinese, with conversational Mandarin
Independent, multi-tasking, meticulous, pro-active, attentive to details, self-motivated
Able to adapt in new challenges and with excellent communication skills
Mature and stable, able and willing to work under pressure

About the Company

CSC

Global compliance, governance, and transactional services

CSC Global provides compliance, governance, and transactional services to a wide range of clients, including multinational corporations, financial institutions, and law firms, across more than 140 jurisdictions. It helps with every stage of a business’s life cycle—from formation and expansion to mergers and acquisitions—by offering expert guidance and processing through a subscription-based model plus transactional fees. The company delivers its services via a global network with offices across the United States and other continents, enabling consistent support regardless of location. What sets CSC Global apart is its combination of deep, global reach and specialized domain knowledge, along with a track record of service innovation and strong relationships with clients and communities. The company’s goal is to help clients manage complex compliance and transactional needs smoothly as they grow, expand internationally, or pursue strategic transactions.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Wilmington, DE
Founded: 1899

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