Hardware Specialist
About the job
- Experience in the computer services industry.
- Familiarity with Microsoft Word, Microsoft Excel, and Microsoft Outlook.
- Good oral and written English-language skills.
- Strong organizational and time management skills.
- Ability to work independently with minimal supervision.
- Ability to work under pressure and prioritize work effectively.
- Attention to detail.
- Self-motivated, energetic, reliable, and positive disposition.
- Acceptance of and commitment to working according to the organization’s policies.
- Send requested hardware and software quotes to clients within one business day of inquiry.
- Work with Account Managers to follow up on pending quotes and help close them.
- Monitor the quality and cost of products being sold and make recommendations to the sales and service teams.
- Research new and innovative products and solutions relevant to the organization’s service offering.
- Work with vendors to negotiate the best possible prices.
- Ensure hardware and software are purchased cost-effectively to meet client deadlines and allow the service team sufficient time to configure and deploy them.
- Proactively communicate estimated times of arrival to the service team and clients.
- Maintain consistent item codes and descriptions across QuoteWerks, ConnectWise, and QuickBooks.
- Process timely returns and exchanges of defective products.
- Control inventory in the physical office and in ConnectWise and QuickBooks.
- Develop relationships with vendors and suppliers to improve purchasing power.
- Complete required vendor reporting, including VMware, Microsoft SPLA, and Digium reporting, on time.
- Research best pricing while serving as the client liaison to vendors.
- Monitor vendor incentive programs and ways to increase margins.
About the company
Keeran Networks provides computer network services and tech support tailored to small businesses. It takes a holistic approach by linking IT activities to business processes and organizational design, aiming to improve efficiency and profitability. The company focuses on consistency, integrity and quality, using its expertise to identify where IT can speed up or improve key business operations. This makes Keeran Networks different from others by treating IT as a strategic part of business growth rather than a standalone service. Its goal is to help small businesses across Alberta and Canada increase shareholder value through better and more reliable computer networks and support.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Edmonton, Canada
Founded
2005
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Simplify's Take
What believers are saying
- 2026 website updates show active hiring for systems, help desk, and sales roles.
- Blog activity in 2026 signals ongoing lead generation around Intune, AI, and security.
- Prior report of record revenue and new Edmonton-Vancouver wins shows demand momentum.
What critics are saying
- Service firms face brutal commoditization from CBTS, Datto partners, and local MSPs.
- One major client loss can hit a small managed-services base quickly.
- If cybersecurity incidents or service failures surface, trust erosion can destroy renewal revenue.
What makes Keeran Networks unique
- Edmonton-rooted MSP with Vancouver and Toronto presence, expanding beyond local break-fix work.
- Offers managed IT, cybersecurity, cloud, and strategic consulting under one vendor.
- Keeran’s 2026 site stresses SMB-focused end-to-end networking, security, and business-process alignment.
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