Full-Time

Key Account Manager

Sunbird Software

Sunbird Software

51-200 employees

Data center operations management platform

No salary listed

California, USA

Remote

Must reside in Northern California.

Bachelor's

Category
Sales & Account Management (1)
Required Skills
Microsoft Office
CRM

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Requirements
  • A proven track record of success in selling enterprise software applications and managing major accounts.
  • Passion for technology products.
  • Ability to learn new technology and understand it at a high level.
  • A proven business development process and skillset.
  • Experience in channel and direct sales; experience in pre-sales activities is helpful.
  • A proven, referenceable track record of managing and developing major accounts at the C-level.
  • Strong account management and relationship-building skills.
  • Knowledge and experience of multi-level selling and account management in large corporate accounts.
  • An existing and current network of data center infrastructure managers, directors, and vice presidents that can be used as references for gaining access.
  • Ability to converse and consult with customers while providing educational value during the process.
  • Ability to use Microsoft Office, Microsoft Exchange, and customer relationship management systems.
Responsibilities
  • Manage assigned territories and close new business by building trusted customer relationships with data center operators and facility managers.
  • Develop and qualify opportunities.
  • Understand the customer buying process.
  • Develop and adapt enterprise sales methodologies.
  • Hunt for new business opportunities and consult with prospective customers to provide mutually beneficial solutions.
  • Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts through pipeline development and a high win rate.
  • Lead solution development efforts that address end-user needs while coordinating the involvement of relevant company resources.
  • Manage the end-to-end sales cycle for new and existing accounts.
  • Use proactive and consultative selling methods to improve market share, revenue growth, and profitability.
  • Provide regular updates to senior management on the status and performance of customer accounts within the territory through customer relationship management systems.
  • Participate in industry and promotional events, including trade shows and conferences, to cultivate customer relationships.
Desired Qualifications
  • Formal strategic or solution sales training, such as Sandler, Challenger, Strategic, or SPIN.
  • A BA/BS degree or technological certifications.
  • Experience in pre-sales activities.

Sunbird Software provides DCIM software that helps data center operators manage facilities, assets, workflows, and services from a single platform. It focuses on real user scenarios to streamline tasks, reducing reliance on emails and spreadsheets and replacing multiple point tools with a cohesive system. The product consolidates asset tracking, change management, work orders, capacity planning, and service delivery to automate tasks and improve visibility. The goal is to simplify data center operations, lower costs, and improve service availability through easy deployment, use, and maintenance.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Tipton, Michigan

Founded

2015

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Simplify Jobs

Simplify's Take

What believers are saying

  • dcTrack 9.3.5 launched 2026-07-06, targeting AI infrastructure and liquid-cooling demand.
  • Sunbird added NetBox and ServiceNow connectors in 2026, deepening enterprise workflow lock-in.
  • Mayflex’s pan-European distribution agreement expands Sunbird’s reach across European data-center buyers.

What critics are saying

  • Sunbird’s 2023 breach destroyed trust; relaunching Sunbird Messaging revives security skepticism.
  • Haberer-Longville v. Sunbird Software, Inc. filed 2026-04-22, signals employee relations risk.
  • Any next privacy failure in Sunbird Messaging kills the Android app’s credibility and revenue.

What makes Sunbird Software unique

  • dcTrack 9.3.5 models liquid cooling hardware, including CDUs and manifolds, for AI data centers.
  • Sunbird’s certified ServiceNow connector adds circular updates and parent-to-child field mapping in 2026.
  • The platform combines operations and monitoring across dcTrack and Power IQ for a single source of truth.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement

Company News

PR Newswire
Apr 28th, 2025
Sunbird Dctrack Dcim Operations Release 9.2.3 Available Now

New Release Enables a Single Pane of Glass for More Complete Technology Asset ManagementPISCATAWAY, N.J., April 28, 2025 /PRNewswire-PRWeb/ -- Sunbird Software, a global innovator in second-generation Data Center Infrastructure Management (DCIM) software, today announced the general availability of dcTrack® release 9.2.3.dcTrack 9.2.3 includes a new enhanced UniversalConnector G2. This feature provides bidirectional integration between dcTrack and multiple systems such as ServiceNow®, Cisco ACI®, and Equinix SmartView®, enabling data center professionals to synchronize assets and their attributes across different systems in real time."Many organizations struggle with siloed data about their technology and IT assets. They are looking for a single pane of glass for all their infrastructure across all their sites and need a way to keep asset data synchronized across systems," said Herman Chan, President and CEO of Sunbird Software. "The new UniversalConnector G2 makes dcTrack the single source of truth while reducing manual effort, improving data accuracy, and supporting data-driven collaboration across teams."With the new UniversalConnector G2, customers now have an easy and flexible way to synchronize all asset details, including their associated ports and circuits, across various third-party tools and platforms. The new capability offers independent filters for creating and updating assets, giving customers greater versatility in managing and merging their disparate data. Additionally, static data mapping provides consistency across integrated systems, reducing manual entry and improving operational efficiency.The new UniversalConnector G2 supports multiple external platforms simultaneously

Networking+
Mar 14th, 2025
Search for news

Mayflex has announced a pan European distribution agreement with Sunbird.

PR Newswire
May 1st, 2024
Sunbird Power Iq Dcim Monitoring Release 9.1 Available Now

"Deploying N+1 redundant power supplies are an important part of maintaining uptime and service availability," said Herman Chan, President, Sunbird Software. "Having an indication that a redundant power supply may have an issue is both mission-critical and minimizes risk."

AKCP
Oct 26th, 2023
AKCP and Sunbird DCIM Collaborate at Data Center World Singapore

AKCP, the world's oldest and largest supplier of networked wired and wireless sensor solutions collaborated with Sunbird DCIM at Data Center World Singapore to display wireless sensors combined with the power of Sunbird's DCIM software.

PRLog
Oct 23rd, 2023
Akcp And Sunbird Dcim Collaborate At Data Center World Singapore

AKCP, the world's oldest and largest supplier of networked wired and wireless sensor solutions collaborated with Sunbird DCIM at Data Center World Singapore to display wireless sensors combined with the power of Sunbird's DCIM software.1 2 Sunbird and AKCP at DCW Singapore 2023 AKCP sensorProbeWT wireless sensor deviceEnd-- Data Center World (DCW) Singapore was held between October 11-12, 2023 at Marina Bay Sands Convention Center. Exhibitors from across the globe were present including AKCP and Sunbird DCIM. AKCP presented their wireless sensor technology with cabinet thermal maps . Utilizing a proprietary communications protocol developed by AKCP, known as Wireless Tunnel™, it is the first LoRa™ based sensor monitoring solution designed specifically for the data center and critical infrastructure monitoring.The sensorProbe+Wireless Tunnel (SP-WT) radio device connects with up to 4 of AKCP's intelligent sensors. On display at DCW Singapore the SP-WT was connected with cabinet thermal maps which monitor the temperature and humidity of server racks at the front and rear, top middle and bottom. ∆T is calculated from these values allowing hotspots and cold spots to be identified.It is well known that hotspots in a data center can lead to downtime